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Issue while sending mail with Russian Chatacter

Former Member
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Hi Experts,

We are trying to send payslip as PDF attachment using FM - SO_DOCUMENT_SEND_API1.

Some special Russian characters (Cyclic Characters) are not displayed properly in PDF attachment.

Same programs work fine if we email pay slip in English.

Please note that we are able to download pay slip PDF by using program RSTXPDFT4

Anyone how I can resolve this issue?

Thanks and Regards,

Jigar Thakkar.


Former Member
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Refer to this thread


Active Contributor
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Check the Device Type Which the System is using, It may not Support RU characters. Activate Device Types with respect to target languages based on Note - 488810 & 762870 .

also check these: [Display Russian Characters in PDF|;

and [Display RU Characters in Form|;

hope this helps u.,

Thanks & regards,


0 Kudos


Change the language to Russian in user profile .

Thanks and Regards

Joby Jacob