FM 'SO_DOCUMENT_SEND_API1' Does not genarate Email but says Doc sent;

[Former Member]

Hi All,

I am using the below function to genarate an email from abap; basis guys set up the required configuration for me;

This was working fine but suddanly stop emailing; it says document sent, but i do not get and do not see in sost;

I appreciate if yo uexplain what background configuration should i check/ what configuration needs to use this FM to genarate emails

Thanks

Iver

CALL FUNCTION 'SO_DOCUMENT_SEND_API1'

EXPORTING

document_data = w_doc_data "Email Subject

put_in_outbox = 'X'

sender_address = ld_sender_address

sender_address_type = ld_sender_address_type

commit_work = 'X'

IMPORTING

sent_to_all = w_sent_all

TABLES

packing_list = tt_packing_list

• contents_bin = tt_attachment "PH TRY

contents_txt = it_message

receivers = tt_receivers "Recipient's Email Address(es)

EXCEPTIONS

too_many_receivers = 1

document_not_sent = 2

document_type_not_exist = 3

operation_no_authorization = 4

parameter_error = 5

x_error = 6

enqueue_error = 7

OTHERS = 8.

[Former Member]

goto t-code SOST and see if mail is sent or not.

Regards,

Srinivas

[Former Member]

Thanks

FM returns Sy-subrc = 0 and says Document Sent;

But no record in SOST and no email

thank you

Iver

[Former Member]

Chk t-code SCOT to know Completed, Error, In transit, Waiting mails.

Regards,

Srinivas

[Former Member]

i also got the same error.go to so16 transation shared office settings and check the my-sys group tab.check first radio button.

let know if solved.

[Former Member]

HI check the SCOT configurations.

Regards

VEnk@

[Former Member]

hai,

it will not work for all e-mail ids there should be some seperate settin

[Former Member]

Iver,

First thing.. before checking what error would have happened, have you checked SOST properly? because SOST is not a neat place.

do the following steps to search your mails.

-you remove the total count which is .defaulted to 500. dont give anything there... then press enter.. now you will get all the mails..

- sort it on sent date and time (descending).

-Still not able to find: put a filter of SUBJECT or sender or receiver .. etc...

Still if you are not able to find.. now there is a probem.

goto SCOT: check the SMTP setting are properly done or not.. check with BASIS team for this,,,

get back if you have issues..