2024 Sep 05 5:19 AM - edited 2024 Sep 05 9:09 AM
Dear experts,
I am currently encountering an issue with a flexible workflow custom scenario that I have configured, and I would appreciate your assistance in resolving it.
Scenario:
Current Workflow:
Expected Workflow:
The workflow currently stops after User 2's second rejection, but it should be returning to User 1 for a final rejection. I have attached a screenshot of my workflow configuration for your reference.
Could you please review the configuration and help identify why the workflow isn't behaving as expected?
Thank you in advance for your support.
Best regards.
My configuration is as below image:
1. expected scenario:
2. setting flexible workflow:
decision user 1
decision user 2:
decision user 3:
2024 Sep 05 5:46 AM
You have posted links to the images, I guess people won't open them one by one. Please embed the images (Insert photos of existing files OR your preferred tool for screenshots and Ctrl+V to paste the image).
2024 Sep 05 9:07 AM
Thank you for your advice. I updated my question.
2024 Sep 18 4:47 AM
I can't find the solution and I also asked SAP experts to check the issue, but they replied that they do not support investigating issues when using a custom workflow, only when using the standard workflow. Therefore, I haven't found a solution to this issue yet, so I hope someone can help me.
Best regards
2024 Sep 18 7:52 AM
How do you make the step "reject -> continue" go to a previous step? I see here people saying that there is no "goto" action result and flexible workflow has serious limitations.