CUA - Users not created in Central System

[Former Member]

Hi - Just put in CUA into a Solution Manager 4.0 client - and have the following issue.

After performing SCUG - the users are brought into the central system BUT not created into the central system.

For example:

Child system is CLNT100

Parent system is CLNT200

In CUA - if I search on the user - I can see it exists in CLNT100, but no entry is created in CLNT200.

This is an issue as I can't use SU10 in CUA - to do mass changes as the users don't exist in this client.

I am pretty experienced with CUA - but have not seen this before - is there some new settitng that I need to make to create the users in the CUA client when performing SCUG?

Thanks

[Former Member]

Hi,

Just to be clear.

You did SCUG (transfer users) on both the Central and child systems?

As from your post it is not very clear if you did SCUG twice once in each system.

Regards.

[Former Member]

Hi - you only need to perform SCUG in the central system.

I have brought all the users accross from each child system.

I think I may have incorrectly analysed the error.

What I am trying to do is use SU10 in the Central system to make changes on users in the child systems. Issue is that none of the users that are in the child system only show up in SU10.

I therefore think that this is an issue with SU10 in CUA parent - as it is only picking up uses if they exist in this CUA parent client (i.e. not if they only exist in the child systems)

Is there any way to change the behaviour of SU10?

[Former Member]

SU10 works fine with CUA. I use it in our environment all the time. run su10, press f4 and enter your username. It should find the user if SCUG was successful. If you don't see the user select the 'systems' tab and choose the system and see if you see nay users from that system. If you see none or not all users then I'd check SCUL for any iDoc communication errors. You may have a simple communication error where the systems cannot talk to each other. SCUG may appear to have run successfully BUT SCUL will show you the details. I bet you have unprocessed iDocs in SCUL

thanks

Dave

[Former Member]

Hi Michael,

Here i tried the same. and i also implemented in solman4.0. if you set up the CUA and it is functioning proparly, in SU10 initial screen press F4 at users column. In the up coming dialog you can find a tab 'users by systems'. there you can get the list of all yousers of your child system by mentioning the receiving system name.

Hope this is what you are expecting.

Regards,

N.Amarnath

[Former Member]

Hi Michael,

Here i tried the same. and i also implemented in solman4.0. if you set up the CUA and it is functioning proparly, in SU10 initial screen press F4 at users column. In the up coming dialog you can find a tab 'users by systems'. there you can get the list of all yousers of your child system by mentioning the receiving system name.

Hope this is what you are expecting.

Regards,

N.Amarnath