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Abap Test Cockpit - Email notification JOB not starting automatically when exemption asked

ricardomonteiro
Discoverer
0 Kudos
680

Hello,

I am trying to configure the Exemptions in ATC. I have it all configured.

I have setup the "Schedule E-Mail Jobs" to send notifications to Approver and Requester.

When I create an exemption for a vulnerability, the corresponding job (SATC_CI_EXEMPTION_NOTIFICATIONS) is not triggered.

To make it run I have to go manually into the "Schedule E-Mail Jobs" (in ATC Administration) and "Adjust Job Scheduling" and make it run immediatly.

Do I have to do any other configuration ?

Thank you,

Ricardo Monteiro

1 ACCEPTED SOLUTION

jean_jin
Advisor
Advisor
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600

Please note that emails will only be generated for exemptions which are still open or in process by an approver at the time when the job runs.

So you can check in sm37 if the job SATC_CI_EXEMPTION_NOTIFICATIONS is scheduled and triggered as plan. If yes, then there is no issue.

3 REPLIES 3

BaerbelWinkler
Active Contributor
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600

rfmonteiro

Hi Ricardo,

depending on your system version you might not need a batch job at all but could go with "immediately" as we did:

When we set this up in a NW7.52 system, this OSS-Note made it possible:

2619387 – ATC: Downport Immediate E-Mail Notification

Hope this helps!

Cheers

Bärbel

0 Kudos
600

Hi 8b889d0e8e6f4ed39f6c58e35664518f ,

Thank you for your reply.

Here I have NW7.50 System.

I've checked the note you specify, but it is only for NW7.52.

In the periodicity I don't have the option Imediatly available

Only just when I click in "Adjust Job Scheduling" the popup appears

If I do this, and if I have any Exemptions created, the job is triggered. But not when I create the exemption.

jean_jin
Advisor
Advisor
0 Kudos
601

Please note that emails will only be generated for exemptions which are still open or in process by an approver at the time when the job runs.

So you can check in sm37 if the job SATC_CI_EXEMPTION_NOTIFICATIONS is scheduled and triggered as plan. If yes, then there is no issue.