Some Fonts in Smartforms are only shown as '#'

[Former Member]

Hello,

I'm just customizing the mySAP E-Recruiting for our company and since a while there is a strange problem with the letters and overview which are designed with Smartform.

If a generate an new Style and an new Form with a the which is formated e.g. in Helvetica the system only shows ### instead of the letters in the print preview and the PDF output. If the form is shown as an html-Site everything ist fine.

The only font which works fine also as PDF an the Print-Preview is Courier.

I also created some Test-Forms by myself which generate the same problems.

We are using the mySAP E-Recruiting 300 with SP10 running on our WAS 640 with Patchlevel 14 and SAP HCM 500.

Thanks for your help.

Regards,

Philipp

[Former Member]

what ever fonts you are using are they true fonts...

and can you tell me what is the font type you are using...

regards

vijay

[Former Member]

Is this happening for special characters or for normal alphabets as well. If this happens for special characters (for example $ or Pound symbol), you may have to use their corresponding element definitions like <163> etc.

Provide us more details on the above and I shall get back to you.

KK

[ananjun1]

Hi Philipp,

Let me guess..you are having the same problem we had long ago. We ended up re-creating the Smartform piece-by-piece. We didnt get the error in the new form. We started using it and did away with the old one. Strange?

Check this post by our friend Hari who encountered a similar problem and has elaborated in detail:

If you find a fix other than this, please let us know. Maybe there is a fix post-46c/47 on which we had this issue?

Thanks,

Anand

Message was edited by: Anand Nanjundaiah

[Former Member]

Hi,

thanks for your reply.

I already try to create a new Smartform only with a "hello world"-text in it. I also created a new style with the fonts Courier, Helvetica and Times New Roman in it. But it's still the same like mentioned above. So I think it will not work to copy the old forms step by step, if a newly created form does not work.

Yesterday I had spoken to an SAP-Consulant and he told me, they have actualy the same problems with one of thier Test-Systems. He told me, he heard they had changed something at the interfaces...

SAP_BASIS 640 0014 SAPKB64014 SAP Basiskomponente

SAP_ABA 640 0014 SAPKA64014 Anwendungsübergreifende Komponente

ST-PI 003C_640 0000 - SAP Solution Tools Plug-In (ST-PI 003C_6

PI_BASIS 2005_1_640 0004 SAPKIPYJ64 Basis Plug-In (PI_BASIS) 2005_1_640

SAP_BW 350 0013 SAPKW35013 Business Information Warehouse

SAP_HR 500 0013 SAPKE50013 Personalwirtschaft

SAP_APPL 500 0006 SAPKH50006 Logistik und Rechnungswesen

PI 2004_1_500 0000 - PI 2004_1_500 : Add-On Delta Upgrade

EA-IPPE 300 0001 SAPKGPIC01 SAP R/3 Enterprise iPPE

EA-RETAIL 500 0001 SAPKGPRC01 SAP R/3 Enterprise Retail

EA-PS 500 0001 SAPKGPPC01 SAP R/3 Enterprise Public Services

EA-HR 500 0006 SAPKGPHC06 SAP R/3 Enterprise AddOn HR

EA-GLTRADE 500 0001 SAPKGPGC01 SAP R/3 Enterprise Global Trade

EA-FINSERV 500 0001 SAPKGPFC01 SAP R/3 Enterprise Financial Services

EA-DFPS 500 0001 SAPKGPDC01 SAP R/3 Enterprise Defense Forces & Public Security

EA-APPL 500 0001 SAPKGPAC01 SAP R/3 Enterprise AddOn PLM, SCM, Financials

ERECRUIT 300 0010 SAPK-30010INERECRUIT ERECRUIT 300: Add-On Installation

BI_CONT 353 0006 SAPKIBIFP6 Business Intelligence Content

[Former Member]

Hello,

the problem was a bug made by SAP comming up with the last Basis-Servicepack (SAPKB64014) the problem is solved with the OSS 890408 for Non-Unicode-Systems and with SAP-Note 734790 or Supportpackage 15.

Regards,

Philipp