SAP Business Process Automation Trail Service Error

[khannarp3003]

Dear All, While working on my trail account in SAP BPA it is showing very abrupt view after creating the new project in that. Any help how to resolve this or it's a known bug ?

Adding picture for reference. 

[khannarp3003]

Hi @Dan_Wroblewski , I have seen your one blog for missing access for trail account and assigned the missing roles in my trail account for project creation. While I am trying to create a new project in SAP Business Process, it is showing very abrupt UI. Anything I am missing here or is this any bug ? Please help. 

[khannarp3003]

Hi SAP Build Team,

Any feedback for this ?

Regards,

Arpit Khanna

[khannarp3003]

@SAPBuildProcessAutomation Hi Team, I am still facing issues in accessing the trial account for BPA. It's UI is broken, after creation of the new artefact in BPA. Can you please help on this ?

[khannarp3003]

Hi @JesseSukhbayar , @Dan_Wroblewski 

Can you please help me here for SAP BPA? I am still seeing the abrupt UI screen after creating the new business process in my BTP trail account since past few day. 

Regard,

Arpit

[Dan_Wroblewski]

Just to get clarification:

• When you say abrupt screen, what do you mean?
• Are you using SAP Build Process Automation or some other precursor to that product (which I am less familiar with)?

And why does EVERYONE misspell "trial"? 🤦‍... 😺

[khannarp3003]

Dear @Dan_Wroblewski , Please forgive me for my typo Trial account. 

I am working on SAP Business Process Automation product and created one Business Process in that. After clicking on the newly created process, I am seeing below screen and have highlighted the issue. Please have a look. 

[Dan_Wroblewski]

 I could not reproduce this.

• What landscape are you working on?
• I will post this somewhere that someone from the SBPA team can react to it. But note I cannot guarantee what their reaction will be, nor am I support or part of development or product management ... but I will try o advocate for you here 😺 

[khannarp3003]

Hi  @Dan_Wroblewski ,

Thanks for your response. I am working on my trial account of SBPA. Just to inform that few days back, I was facing the same issue but it got resolved somehow. I am sharing the screenshot for the detail. Request you to check with product team for any resolution, if possible.

Regards,Arpit Khanna

[Kaoutar00]

Hello,
I'm not able to reproduce the issue you're experiencing. Could you please share your tenant link? Additionally, does this issue occur after you create a new project? What happens when you open an existing project?

[khannarp3003]

Hello @Kaoutar00 ,

 This issue occur for both after creation of new project and opening a existing project. Not sure for reproduce, but i sharing the tenant details for check. 

https://c6b015c8trial.us10.build.cloud.sap/lobby 

Regards,

Arpit

[Kaoutar00]

Hello Arpit, has it always been like this? What were the last actions you completed before having the UI displayed this way?

[khannarp3003]

Hello @Kaoutar00 , 

As far as i remember this broken UI coming for me for past 2 months, but few days back it got resolved(only for 2-3 days) somehow and since last week I am seeing this issue again. 

I have followed the below steps before the broken UI. 

1. Created My free trial account in BTP platform
2. Subscribed to free access plan for SAP Build Apps from service market place.
3. Assigned ProcessAutomationDeveloper and ProcessAutomationAdmin roles on my user Id (From Security Tab of BTP cockpit)
4. Maintained the trust configuration for my tenant  (From Security Tab of BTP cockpit)
5. Opened the SBPA service from BTP cockpit
6. Clicked on Create tab of SAP Build Apps lobby and created the new business process
7. After giving the Project name and description the broken UI is showing for me.

Please help on this.

[Kaoutar00]

In the meantime, could you please try refreshing your page using Ctrl+Shift+R and let us know if it resolves the issue?

[khannarp3003]

I tried but still the same issue.

[Kaoutar00]

Hello @khannarp3003 ,

Can you please share your Windows locale?

Additionally, please refer to this documentation to create a Snow ticket.

This will allow us to schedule some calls to assist you and work towards resolving your issue.

Regards,
Kaoutar

[khannarp3003]

Dear @Kaoutar00 ,

I am trying to create a snow ticket and it is showing me to select the customer name, but here the issue is with trial account.

Can we have call sometime ? I am sharing my email address so you can share me the invite for that anytime today ? khannaarpit01@gmail.com . Please help on this ..It seems potential bug here. 

[khannarp3003]

@Kaoutar00 @Dan_Wroblewski  just to update more that I have checked for other tabs also in lobby not only the BPA UI is broken but also the other control tower seems issue here. see the scree shot. 

@EvgeniyGorbunov : Please suggest here. 

[Kaoutar00]

Hello,

Meeting request sent for tommorow. Don't hesitate to suggest a new slot if needed.

Regards,
Kaoutar