Issue with the GOSS ( generic object for services )

[bala_krishna007]

Hi,

When I click on GOSS button the menu should open up automatically . But I am not able to open that in development system but can open in quality system. Please suggest what parameter needs to be added in development system. I had copied SU3 parameters from quality system to development system and still its not working.

Thanks,

Balu

[maulik]

These buttons are controlled specifically by authorization objects assigned to you for that specific tcode.

Check your roles and reach out to your SAP Security team.

[bala_krishna007]

Hi,

this issue is happening after the upgrade and what are the authorization objects that are needed to be assigned. I need to check that for VA03 ( SALES ORDERS ) and VA23 ( Quotations ).

Thanks,

Balu

[maulik]

Bala,

Without providing SAP patch info it is difficult to point you in the right direction.

I suggest you do a trace.

Upgrade most likely brought these new objects that are perhaps not currently in the role that is assigned to you.

[Former Member]

Hi Bala,

Try this troubleshooting steps to see if this helps.

1. Execute the GOS check report RSGOSCHECK from SAP note 1873544

2. Examine the result of the report carefully -> Mind the "Multiple first services" entry

3. Correct the structure of the table SGOSATTR in order to be consistent as per SAP note 961713. This usally means integrating all except one service (this is the so called first service) into the tree structure by entring the service name into the next- or subservice fields of any other service based on the customer's requirement. (If additional entries were created in the table SGOSCUST, these have to be aligned to the structure of the SGOSATTR too.)

R

[bala_krishna007]

Hello,

Please see the attachment I had added, I want that menu option to be visible and not the buttons .

Basically notes 1873544 and 961713 deals with the addition and removal of buttons by customizing the entries in SGOSATTR and SGOSCUST. Also I am able to see that menu option in quality system but not able to see that in development system. I had compared development and quality systems with the no of entries and they are same in both the systems.

please suggest.

Thanks,

Balu

[bala_krishna007]

Also I had ran the report mentioned and cant find any of the errors. Also I had checked the Multiple first services in the report output and there are three records for this. Could you please tell what are the names of the multiple first services that should be maintained.

Thanks,

Balu

[Former Member]

Any update on this?

[bala_krishna007]

Hi,

I have  corrected as per RSGOSCHECK report and its working fine.

Thanks,

Balu

[Former Member]

Hi Bala,

We ran RSGOSCHECK too with no errors listed.
  As a matter of fact all out our instances are identical.  What we are seeing now is that if someone goes into say ME23n then Va03 the gos toolbar has all the services and is functioning correctly.  Please note that this is our Quality instance which is a database copy of Production.  Any thoughts on why this may be working ?