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Firebase Authentication Error in SAP Build Apps

AbdulLatif
Participant
1,049

Hi

Firebase Authentication is not working in apps (SAP Build Apps).

If anyone could assist?

 

Best

Abdul Latif

23 REPLIES 23

AbdulLatif
Participant
1,007

Anyone from SAP Build Apps team could assist please?

RubemAndrade
Explorer
944

I have the same problem.. At 2 days ago. the sapbuild - version web - dont connect more with firebase.. the error is login / password is incorrect.. for all users..

941

Any one from SAP Build Team could assist please???

RubemAndrade
Explorer
932

we need support, please... we cant enter in application for 3 days. I create new databases and web applications for tests.. and the loggin not work anymore ( Email & password authentication (Firebase Auth))

926

Yes we are stuck and we can do nothing, I don't know what has happened.

Very strange, no one is helping...

AbdulLatif
Participant
895

@Pekka_Aaltonen 

@timokapanen 

Please help.

timokapanen
Product and Topic Expert
Product and Topic Expert
890

Hi all,

sorry to hear that you have faced this issue. We are working on a fix to address it.

BR, Timo Kapanen

0 Kudos
851

Hi @timokapanen 

Thankyou very much.

0 Kudos
848

Thank you @timokapanen help will be much appreciated.

0 Kudos
715

Hi

Any update on this?

RubemAndrade
Explorer
0 Kudos
772

@timokapanen , we have some news? thanks.

0 Kudos
621

Hi   Rubem Andrade,

Got it — thanks for the heads-up. This sounds like a recent issue with SAP Build Apps (web version) where it's no longer connecting to Firebase, and all users are seeing a "login/password is incorrect" error.

A few things to check and try first:

  1. Firebase Authentication Method:

    • Double-check if you're using Email/Password authentication in Firebase.

    • Sometimes Firebase projects have disabled certain auth methods by accident or due to policy updates.

    • Go to: Firebase Console > Authentication > Sign-in Method and ensure Email/Password is enabled.

  2. Quota or Billing Issues:

    • Check Firebase usage/billing. If your Firebase project hit its quota or if billing was paused, auth requests may fail.

    • Check: Firebase Console > Usage & billing.

  3. Check the Firebase Config in SAP Build:

    • Make sure the Firebase project config (API key, authDomain, etc.) hasn’t changed or been reset.

    • Compare the config in SAP Build Apps under App Settings > Data > Firebase to the one in Firebase Console > Project Settings > General.

  4. Recent Changes in Firebase API Rules or SAP Build?

    • Firebase occasionally deprecates APIs, and SAP Build might need an update to support the new rules.

    • If the problem started exactly two days ago, it could be due to a Firebase update or a backend change in SAP Build.

  5. Try Logging In Directly to Firebase App:

    • Use the same credentials on a simple test page that uses Firebase Auth directly (or use Postman).

    • This helps rule out whether the issue is with Firebase or SAP Build’s connection to it.


Workaround Suggestions

  • Try creating a new Firebase user manually from the Firebase console and logging in with that one.

  • Create a new Firebase project and connect SAP Build to it temporarily for testing.

Thanks & Regards

Kushal_Sambhunath_Banerjee

0 Kudos
484

Hello, I had already reviewed the options described above. I even created a new project with just the login screen. the behavior was the same. I believe we have a bug.

timokapanen
Product and Topic Expert
Product and Topic Expert
567

Hi all, we are working intensively on providing a proper fix. We'll publish it as soon as it is available. Sorry for the issues this is causing to you.

BR, Timo 

0 Kudos
489

Hi

The launch of Firebase Studio (and merging the IDX with it) may have changed things at their end, may be.

0 Kudos
343

Hi

Any update please? We are having this issue for more than a week and we can not do anything.

Regards

Abdul Latif

0 Kudos
339

Thank you, @timokapanen we'll be waiting patiently.

timokapanen
Product and Topic Expert
Product and Topic Expert
300

Hi,

we have published a fix for this issue. Sorry for the trouble it caused. Let us know in case you experience further issues.

BR, Timo Kapanen

0 Kudos
292

Please provide the link to the publication.

Regards

timokapanen
Product and Topic Expert
Product and Topic Expert
0 Kudos
274

Hi all,

build service has 4.12.236 build tag which contains the needed change. The corresponding change is also in 4.12.236 web preview.

BR, Timo Kapanen

0 Kudos
196

Good morning, today we got the same error again. can you check?

timokapanen
Product and Topic Expert
Product and Topic Expert
0 Kudos
163

Hi, could you provide bit more information about this issue. Does it happen with preview app or standalone web build or both? You are using 4.12.236 version, right? In addition would be great to understand if this was working earlier in the week since we provided the patch? We haven't done any other updates since the patch early in the week

0 Kudos
230

Hi @timokapanen 

Thank you so much.