Error : print preview in ME23N

[navdeep_thakur12]

Hi All,

while print preview for PO using tcode ME23N, getting a error.

'Version USERNAME incompatible with version used. '

print preview is for Email (external send ).

does anyone have any information about this?

I debug the smart form FM and came to know this is coming because of FM 'SSFCOMP_OPEN'

Regards

Navdeep

[navdeep_thakur12]

Hi All,

got the solution : error is because of node unavailability on INT/SMTP server .

issue resolved after maintaining email id on these servers.

[kathleen_a_sales]

Can you please elaborately discuss how you maintained the ID on the server. Im having the same issue it says incompatible with version used when trying to issue output via tcode VA03

[AnnePetteroe]

Hello Kathleen, While we're happy that you've come to SAP Community to get an answer to your question, you posted your question as an answer in an old thread. Posting in older threads is not the best way to get guidance.If you're looking for help, you should ask a new question: https://answers.sap.com/questions/ask.html.Here are some tips to help you craft an effective question for our community: https://community.sap.com/resources/questions-and-answers, https://developers.sap.com/tutorials/community-qa.html, https://groups.community.sap.com/t5/welcome-corner-discussions/advice-from-sap-champions-questions-a... regards,
Anne

[anandsirgapuram39]

Hi Navdeep,

We have similar issue for PO. Could you please provide more details how this issue is solved by maintaining node on INT/SMTP server. Request to provide detail steps. 

Appreciate your help. 

[Amaury_Van-Espen]

Hi @anandsirgapuram39 

i would suggest to read the answer from @AnnePetteroe below in the comments and answers

this is a very old post which should be closed and moved to Q&A.