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SAP Screen Personas error

anil_murthy2
Explorer
0 Kudos
243

Hi,

We just installed Personas release 100 SP01 and performed the

configuration steps necessary. But when we acces the url and logon to

personas we get the following erre

***************

A problem with network connectivity has been detected.

Please check you connection and refresh your browser.

***************

   I have attached the icm trace file. Any help to solve this issue would be appreciated.

Anil

View Entire Topic
0 Kudos

Hi Anil,

You are most likely missing a configuration step.

1. Please check your configurations as mentioned in section 3.3 of Personas Configuration Guide.

     Notice the values of CONNECTOR, Service.Uri and Server.Url.

2. Also, test the restgui setting and perform the test as mentioned in section 3.1.3 and 3.1.4.

3. Assign the System and Roles correctly (section 3.5)

If you still get the same error, please create a log as mentioned here

http://scn.sap.com/community/gui/blog/2013/06/28/sap-screen-personas--client-side-debugging

Regards,

Sushant

anil_murthy2
Explorer
0 Kudos

Hi Sushant,

      Assigning System and roles helped solve the issue.

Thanks,

Anil

Former Member
0 Kudos

which Configuration Guide are you referring to? The one I can download doesn't have a section 3.

0 Kudos

Hi Junge,

You can find the config guide @ http://help.sap.com/personas

It is also available in SMP from where you had downloaded personas.

OR, you can even reference the quick checklist blog here for installation/configuration:

http://scn.sap.com/community/gui/blog/2013/08/28/sap-screen-personas--how-to-configure-the-system-tr...

Best Regards,

Sushant