SAP Screen Personas error

[anil_murthy2]

Hi,

We just installed Personas release 100 SP01 and performed the

configuration steps necessary. But when we acces the url and logon to

personas we get the following erre

***************

A problem with network connectivity has been detected.

Please check you connection and refresh your browser.

***************

   I have attached the icm trace file. Any help to solve this issue would be appreciated.

Anil

icm_trace.txt.zip

[sushant_priyadarshi · Accepted solution]

Hi Anil,

You are most likely missing a configuration step.

1. Please check your configurations as mentioned in section 3.3 of Personas Configuration Guide.

     Notice the values of CONNECTOR, Service.Uri and Server.Url.

2. Also, test the restgui setting and perform the test as mentioned in section 3.1.3 and 3.1.4.

3. Assign the System and Roles correctly (section 3.5)

If you still get the same error, please create a log as mentioned here

http://scn.sap.com/community/gui/blog/2013/06/28/sap-screen-personas--client-side-debugging

Regards,

Sushant

[anil_murthy2 · Accepted solution]

Hi Sushant,

      Assigning System and roles helped solve the issue.

Thanks,

Anil

[Former Member · Accepted solution]

which Configuration Guide are you referring to? The one I can download doesn't have a section 3.

[sushant_priyadarshi · Accepted solution]

Hi Junge,

You can find the config guide @ http://help.sap.com/personas

It is also available in SMP from where you had downloaded personas.

OR, you can even reference the quick checklist blog here for installation/configuration:

http://scn.sap.com/community/gui/blog/2013/08/28/sap-screen-personas--how-to-configure-the-system-tr...

Best Regards,

Sushant

[Akashcm10]

Hi Anil,

Can you please share the document on screen personas as i am not finding the points you mentioned in the configuration document.

Best regards,

Krishna Prasad

[Former Member]

The configuration guide is linked to from the place Sushant mentioned above - http://help.sap.com/personas. You'll need a service marketplace login to get it.

Steve.

[Former Member]

Sorry to open the thread up two months later, but there is no step 3.5 in both document types available (config guide and master guide)

[former_member201355]

Hi Anil,

Your log indicates silverlight integration issues.  Did you check these notes?

Note 1873720 - RestGUI API fixes collection

Note 1787341 - ABAP Interface Restgui

Thanks

Thirumal

[anil_murthy2]

Thirumal,

          Note 1873720 says to go to Kernel patch 124 but it is not yet relased. We are on 721_EXT SP100.

          We did implement note 1787341 but it did not help.

Thanks,

Anil

[Former Member]

Patch level 124 for the 7.21 kernel was released last week. It only updates the disp+work component - there are no pl124 versions of the other parts of the kernel. Are you sure it isn't available for your platform? You didn't say which platform you are using.

That said, I'm not sure the kernel patch will help. I suspect it is a configuration problem. Did you follow the steps suggested by ? What was the result?

Steve.