Requestor name in HR Trigger related requests

[Former Member]

Hello All,

I am facing a difficult time in finding a solution to this issue which my client is facing for HR trigger related requests.

Previously when HR trigger Hiring requests were raised, the Requestor name in the request used to be the name of the HR person who triggered the request.

But currently ,when HR trigger Hiring requests are getting raised, the Requestor name in the request is coming as GRCRFC unlike before.

Please find the below screenshot for more details :

Please suggest.

Regards,

Rahul Muni

[fx050 · Accepted solution]

Hi Rahul,

I have fixed this before so got a chance to help you here

The "Created by/Requestor" field in the Access Request coming thru HR trigger is populated by the "Userid" maintained in the RFC connection (present in plug-in system & pointing to GRC system).

In my Example, If you maintain the Userid as "XX_RFC" in RFC connection, then the access request coming thru HR trigger will have "XX_RFC" as requestor.

If you want to get the userid of person in the "Created by/Requestor" field who actually has initiated this request (i.e. person who made the changes in PA30/PA40 record), the you would need to maintain the User as "Current User" under the RFC connection (present in plugin system & pointing to GRC system). Refer screenshot for more details.

Hope it helps. Let me know if you have any further queries.

Thanks,

Faraz

[Former Member · Accepted solution]

Hello Faraz,

Thank you so much for your inputs ... It really helped ..

Regards,

Rahul Muni

[fx050 · Accepted solution]

Hi Rahul,

Great to know that it useful Please close this thread as things has worked for you.

Thanks,

Faraz