on 2016 Jun 20 9:18 PM
Hi,
I have checked it is possible to configure the review of the Remediation Plan, my question is...how? because I have checked in the workflows table and there is no event for "Remediation Review", is there any other place where it is necessary to configure that?
Thanks a lot,
Kind regards,
Help others by sharing your knowledge.
AnswerRequest clarification before answering.
John,
Go: GRC=>Process Control=>Evaluation Setup=>"Specify whether Review is Necessary". Activate "VALIDATION5" for Validation of Remediation Plan.
The Remediation Plan is automatically sent back to the Issue Owner for review as part of the standard process anyway. This is an extra review step on the Remediation Plan itself. Activating this step complicates/extends the process which can cause confusion so I've never seen it activated and I always recommend against it. The standard process was always sufficient so far.
Also, make sure you maintain the custom agent determination for this step or the work item will go to the fallback user.
Thanks.
Matt
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