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In ARM, while creating a new/change request, roles are not added.

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2,258

Hello Gurus,

I am implementing SAP GRC 10.1, in which I have encountered this issue in ARM whenever I am creating a new/change request, the new user is been created but the assignment of the roles to this new user is not done. The roles for the new user is empty.

FYI, in MSMP i have defined an agent ID as pfcg user groups, so basically it means all the approvals will come to the users who belongs to the user group and as a approver i m going into the inbox and approving the request and the request has been successfully processed and the new user has been created but the role is not assigned to him.

Please help.

Thanks

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Hello All,

Can you all please confirm the actions in Request type?

The following screenshot is the list of action in Request type in my system, I dont see anything as Assign Role.

Former Member
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Hello Feroz,

  • Did you upload roles into BRM?
  • Did you set the status of the roles to production?

regards

deepak m

former_member204479
Active Participant
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Raj, Deepak,

If the roles are not uploaded in BRM or the status is not production or provisioning is not allowed ... the Roles would not be available for selection in the access request form itself, right?

But from the audit log it does look like the role was added to the request and submitted.

Feroz,

Action "Assign Objects" implies for roles and ff IDs/roles. There is no separate action called "Assign Roles".

Thanks

Sammukh

rindia
Active Contributor
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Hi Sammukh,

If provisioning Allowed is set to NO then in Access request this role will not be available to add in Access request form..

If Allow Autoprovisioning is set to NO, then it is available to add in Access request but upon approval this role will not be provisioned.

Regards

Raj

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Deepak,

This is what i made changes to and yes i did imported all the role through BRM