GRC10.1 Notification mail issue

[Former Member]

Hi Experts ,

We have an issue in grc10.1 , a GRC request was submiited for roles but immediatly user were receving a notifcation mail saying GRC req  sucessfully completed but were GRC req was in still progress .

Your inputs are really helpful and appricate it ...

Thanks ,

Anji.

[former_member73766]

Dear Customer,

Please see in msmp configuration if the request_submission event have the right template id,

Regards

Rafael