GRC 10: No agent found, cancelling path GRAC_DEFAULT_PATH (in stage no. 002 - GRAC_ROLEOWNER)

[former_member184114]

Hi All,

I am running into a problem where in when I submit a request for a new user, it gets successfully routed to the first stage i.e "MANAGER". However, when it reaches to stage#2 i.e "ROLE_OWNER", the workflow gets cancelled and it gives the below error in audit log:

"No agent found, cancelling path GRAC_DEFAULT_PATH (in stage no. 002 - GRAC_ROLEOWNER)"

I am using default path.

Can anybody help me?

Regards,

faisal

[former_member339174]

Faisal,

I am having the same issue in my system as well. In my system there is no manager approval needed the workflow must triggered to Role owner first and if approved then provisioning is done in the backend.

I have imported all the roles and assign Role owner to it, also i have added role owner names in access control owner names list.

i am still not sure why im getting agent not found error in my workflow.

FYI,

the following screenshot is from NWBC-> ROLE OWNER tab:

can you explain me what is condition group ID?

[Former Member]

Hello Feroz,

Condition Groups in GRC helps the application to determine the Role Approvers based on a certain set of conditions to which the Condition Group would be mapped.

You can build the conditioning on the basis of various Role Attributes, available as a Context Structure while defining the BRF+ Rule.

Regards,

Deepak M

[former_member184114]

Dear Mohammed,

I think you have to add "Role Owner" stage only as per your requirement.

I actually dont remember my problem as it was in way back in 2012. But I think you should be able to achieve you requirement with adding only one stage as said above.

Let me know if you need any help.

Regards,

Faisal