EP provisioning issue

[former_member204479]

Hi All,

We are trying to perform portal provisioning from GRC.

We are currently having two issues:

     1. Repository sync returns zero users with SLG1 - User Adapter Empty. Role / profile sync happens successfully.

     2. On user provisioning, the auto-provisioning fails. SLG1 and Audit logs say - USERID_CONTAINED_IN_PASSWORD. User ID has been tried with multiple variations with same result.

On analyzing further via ST11 - RFC logs, following is relevant error found. This error -

internal error id 1036 and error text SRT: HTTP-Code 415: ("Unsupported Media Type")

- occurs for both the issues above. For user sync as well as "generatePassword" method for provisioning.

Please help with a viable solution to fix this. Thanks!!

Thanks

Sammukh

-----------------------------------------------------------------------------------------------------------------------------------------------------------------

XRFC>

XRFC>                                                                     <

XRFC> TRACE SOAP RUNTIME - header                                         <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> REQ_SIZE   : 1314                                                   <

XRFC> RESP_SIZE  : 0                                                      <

XRFC> PARENT_ID  : ROOT_CALL_ID                                           <

XRFC> TRC_KEY    : 5559E67CDDE20B30E1008000C0A8507E                       <

XRFC> REQ_BASED  :                                                        <

XRFC> SESSION_ID : 000582555561ABF5D84F2290E1008000C0A8507E               <

XRFC> TS_CALL    : 20150527094609.2799510                                 <

XRFC> SY_UNAME   : WF-BATCH                                               <

XRFC> HOSTNAME   : ubgrcqas                                               <

XRFC> SY_SID     : GQ1                                                    <

XRFC> SY_MANDT   : 100                                                    <

XRFC> SYS_NR     : 00                                                     <

XRFC> APPLSERVER : ubgrcqas_GQ1_00                                        <

XRFC> ISPRESCHED : X                                                      <

XRFC> DURATION   : 69                                                     <

XRFC> NETHDRTIME : 69                                                     <

XRFC> CALL_STATE : 2                                                      <

XRFC> ERRORTYPE  : SYSFAIL                                                <

XRFC> ERRORAREA  : COREMSG                                                <

XRFC> CTXDP_TYPE : SOAP_RUNTIME                                           <

XRFC> SYNC_ASYNC : S                                                      <

XRFC> LOCATION   : C                                                      <

XRFC> DIRECTION  : O                                                      <

XRFC> REQ_ID     : 5561AC1ED84F2290E1008000C0A8507E                       <

XRFC> RESP_ID    : 5561AC23D84F2290E1008000C0A8507E                       <

XRFC> MSG_STATE  : 114                                                    <

XRFC> IF_NAME_I  : CO_GRAC_AD_AUTH_MGM_WEBSERVICE                         <

XRFC> IF_NS_E    :                                                        <

XRFC> IF_NAME_E  :                                                        <

XRFC> ISSHORTCUT :                                                        <

XRFC> TRC_PATT   : WSTEST                                                 <

XRFC> TRC_SSID   : GQ1_00                                                 <

XRFC> TRC_USER   : WF-BATCH                                               <

XRFC> TRC_TS     : 20150527094609                                         <

XRFC> TRC_COUNT  : 99                                                     <

XRFC> TRC_EXT    :                                                        <

XRFC> COMPLETE   : OK                                                     <

XRFC> CALLEDPROG : CO_GRAC_AD_AUTH_MGM_WEBSERVICE                         <

XRFC> SOAP_APPLI : urn:sap-com:soap:runtime:application:client            <

XRFC> CONF_ID    :                                                        <

XRFC> BIND_ID    :                                                        <

XRFC> OP_NAME    : genereatePassword                                      <

XRFC> COMM_PATRN : Method:genereatePassword                               <

XRFC> OP_NS      : urn:GRACAuthMgmtWebServiceOutBindingWsd/GRACAuthMgmtW  <

XRFC>  ebServiceOutBindingVi/document                                     <

XRFC> REMADDRESS :                                                        <

XRFC> LP_NAME    : LP_GRCEPQAS                                            <

XRFC> DT_OBJ     : CO_GRAC_AD_AUTH_MGM_WEBSERVICE                         <

XRFC> MEMCONSUMP : 726                                                    <

XRFC> BONAME     :                                                        <

XRFC> PROCCOMP   :                                                        <

XRFC> DEPLOYUNIT :                                                        <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> TRACE SOAP RUNTIME - trace records                                  <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E SOAP_RUNTIME 20150527094609.3481420 : CL_SOAP_RUNTIME_CLIENT      <

XRFC> ->EXECUTE_PROCESSING Exception handling for IF "CO_GRAC_AD          <

XRFC> _AUTH_MGM_WEBSERVICE" OP name "genereatePassword" MSG ID            <

XRFC> "5561AC1ED84F2290E1008000C0A8507E" user "WF-BATCH"                  <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E SOAP_APPLICATION 20150527094609.3484280 : CL_SOAP_APPLICATION     <

XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING Exception       <

XRFC> handling in SOAP runtime                                            <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E HTTP_TRANSPORT_BINDING 20150527094609.3472540 : CL_SOAP_HTTP      <

XRFC> _TPBND_ROOT ->HANDLE_STATUS_CODE Received return code 415 (         <

XRFC> Unsupported Media Type )                                            <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E SOAP_RUNTIME 20150527094609.3481330 : CL_SOAP_RUNTIME_CLIENT      <

XRFC> ->EXECUTE_PROCESSING A SOAP Runtime Core Exception occurred in      <

XRFC> method get_http_headers of class CL_SOAP_HTTP_TPBND_ROOT at         <

XRFC> position id 4 with internal error id 1036 and error text SRT:       <

XRFC> HTTP-Code 415: ("Unsupported Media Type") (fault location is 1 ).   <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E SOAP_APPLICATION 20150527094609.3484200 : CL_SOAP_APPLICATION     <

XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING A SOAP Runtime  <

XRFC> Core Exception occurred in method get_http_headers of class         <

XRFC> CL_SOAP_HTTP_TPBND_ROOT at position id 4 with internal error id     <

XRFC> 1036 and error text SRT: HTTP-Code 415: ("Unsupported Media Type")  <

XRFC> (fault location is 1 ).                                             <

XRFC>                                                                     <

XRFC>

XRFC> End of user trace

[former_member204479 · Accepted solution]

Issue is resolved!

The HTTP request from the GRC was compressed (gzip). EP was unable to recognize the compression, and returning a blank response to GRC. Thus, the HTTP-Code 415: ("Unsupported Media Type") error.

Once the compression was disabled for the HTTP request connector, the issue is resolved and user provisioning / repository sync works fine.

Thanks

Sammukh