Solved: EP provisioning issue

former_member204479 · ‎2015 May 27

Hi All,

We are trying to perform portal provisioning from GRC.

We are currently having two issues:

1. Repository sync returns zero users with SLG1 - User Adapter Empty. Role / profile sync happens successfully.

2. On user provisioning, the auto-provisioning fails. SLG1 and Audit logs say - USERID_CONTAINED_IN_PASSWORD. User ID has been tried with multiple variations with same result.

On analyzing further via ST11 - RFC logs, following is relevant error found. This error -

internal error id 1036 and error text SRT: HTTP-Code 415: ("Unsupported Media Type")

- occurs for both the issues above. For user sync as well as "generatePassword" method for provisioning.

Please help with a viable solution to fix this. Thanks!!

Thanks

Sammukh

-----------------------------------------------------------------------------------------------------------------------------------------------------------------

XRFC>

XRFC> <

XRFC> TRACE SOAP RUNTIME - header <

XRFC> <

XRFC> REQ_SIZE : 1314 <

XRFC> RESP_SIZE : 0 <

XRFC> PARENT_ID : ROOT_CALL_ID <

XRFC> TRC_KEY : 5559E67CDDE20B30E1008000C0A8507E <

XRFC> REQ_BASED : <

XRFC> SESSION_ID : 000582555561ABF5D84F2290E1008000C0A8507E <

XRFC> TS_CALL : 20150527094609.2799510 <

XRFC> SY_UNAME : WF-BATCH <

XRFC> HOSTNAME : ubgrcqas <

XRFC> SY_SID : GQ1 <

XRFC> SY_MANDT : 100 <

XRFC> SYS_NR : 00 <

XRFC> APPLSERVER : ubgrcqas_GQ1_00 <

XRFC> ISPRESCHED : X <

XRFC> DURATION : 69 <

XRFC> NETHDRTIME : 69 <

XRFC> CALL_STATE : 2 <

XRFC> ERRORTYPE : SYSFAIL <

XRFC> ERRORAREA : COREMSG <

XRFC> CTXDP_TYPE : SOAP_RUNTIME <

XRFC> SYNC_ASYNC : S <

XRFC> LOCATION : C <

XRFC> DIRECTION : O <

XRFC> REQ_ID : 5561AC1ED84F2290E1008000C0A8507E <

XRFC> RESP_ID : 5561AC23D84F2290E1008000C0A8507E <

XRFC> MSG_STATE : 114 <

XRFC> IF_NAME_I : CO_GRAC_AD_AUTH_MGM_WEBSERVICE <

XRFC> IF_NS_E : <

XRFC> IF_NAME_E : <

XRFC> ISSHORTCUT : <

XRFC> TRC_PATT : WSTEST <

XRFC> TRC_SSID : GQ1_00 <

XRFC> TRC_USER : WF-BATCH <

XRFC> TRC_TS : 20150527094609 <

XRFC> TRC_COUNT : 99 <

XRFC> TRC_EXT : <

XRFC> COMPLETE : OK <

XRFC> CALLEDPROG : CO_GRAC_AD_AUTH_MGM_WEBSERVICE <

XRFC> SOAP_APPLI : urn:sap-com:soap:runtime:application:client <

XRFC> CONF_ID : <

XRFC> BIND_ID : <

XRFC> OP_NAME : genereatePassword <

XRFC> COMM_PATRN : Method:genereatePassword <

XRFC> OP_NS : urn:GRACAuthMgmtWebServiceOutBindingWsd/GRACAuthMgmtW <

XRFC> ebServiceOutBindingVi/document <

XRFC> REMADDRESS : <

XRFC> LP_NAME : LP_GRCEPQAS <

XRFC> DT_OBJ : CO_GRAC_AD_AUTH_MGM_WEBSERVICE <

XRFC> MEMCONSUMP : 726 <

XRFC> BONAME : <

XRFC> PROCCOMP : <

XRFC> DEPLOYUNIT : <

XRFC> <

XRFC> TRACE SOAP RUNTIME - trace records <

XRFC> <

XRFC> E SOAP_RUNTIME 20150527094609.3481420 : CL_SOAP_RUNTIME_CLIENT <

XRFC> ->EXECUTE_PROCESSING Exception handling for IF "CO_GRAC_AD <

XRFC> _AUTH_MGM_WEBSERVICE" OP name "genereatePassword" MSG ID <

XRFC> "5561AC1ED84F2290E1008000C0A8507E" user "WF-BATCH" <

XRFC> <

XRFC> E SOAP_APPLICATION 20150527094609.3484280 : CL_SOAP_APPLICATION <

XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING Exception <

XRFC> handling in SOAP runtime <

XRFC> <

XRFC> E HTTP_TRANSPORT_BINDING 20150527094609.3472540 : CL_SOAP_HTTP <

XRFC> _TPBND_ROOT ->HANDLE_STATUS_CODE Received return code 415 ( <

XRFC> Unsupported Media Type ) <

XRFC> <

XRFC> E SOAP_RUNTIME 20150527094609.3481330 : CL_SOAP_RUNTIME_CLIENT <

XRFC> ->EXECUTE_PROCESSING A SOAP Runtime Core Exception occurred in <

XRFC> method get_http_headers of class CL_SOAP_HTTP_TPBND_ROOT at <

XRFC> position id 4 with internal error id 1036 and error text SRT: <

XRFC> HTTP-Code 415: ("Unsupported Media Type") (fault location is 1 ). <

XRFC> <

XRFC> E SOAP_APPLICATION 20150527094609.3484200 : CL_SOAP_APPLICATION <

XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING A SOAP Runtime <

XRFC> Core Exception occurred in method get_http_headers of class <

XRFC> CL_SOAP_HTTP_TPBND_ROOT at position id 4 with internal error id <

XRFC> 1036 and error text SRT: HTTP-Code 415: ("Unsupported Media Type") <

XRFC> (fault location is 1 ). <

XRFC> <

XRFC>

XRFC> End of user trace

former_member204479 · ‎2015 Jun 08

Issue is resolved!

The HTTP request from the GRC was compressed (gzip). EP was unable to recognize the compression, and returning a blank response to GRC. Thus, the HTTP-Code 415: ("Unsupported Media Type") error.

Once the compression was disabled for the HTTP request connector, the issue is resolved and user provisioning / repository sync works fine.

Thanks

Sammukh

Former Member · ‎2015 May 27

Sammukh,

Once you search and read the discussions here on EP provisioning, you will see that there have been numerous issues from time to time. On 10.0 SP 12 we had to get a custom plug in for the portal. It is difficult to assist you with a correction without knowing what release and support pack you are on. Please add this information and keep it in mind in the future.

Regards,

Gretchen

EP provisioning issue

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