Different Approver for Different business process

[former_member339174]

Hello,

I have requirement in my company to enable a Access request workflow based on the input of Business process. In short if the end user create a request and added a role which belongs to basis then the workflow must go to Role Owner likewise if there is role which belongs to Finance then Workflow must triggered to Finance Role Owner.

Can you anyone give me some good details how to configure this?

[madhusap]

Hi Mohammed,

For this requirement, you just need to build a BRF+ agent rules based on Business Process.

Start creating the rule in the same way as the BRF+ initiator using Define Workflow Related MSMP Rules.

For Rule Kind select Agent instead of Initiator.

Select Business Process as your decision table entries and generate your rule.

Once generated in BRF+, you can then add the USER ID into the result set.The User ID is the result you are attempting to return.

For agent rule the Results Section (should be highlighted in GREEN when looking at the decision table), the user ID is place in the field marked USER_ID (if in Expert Mode) or User ID (in Simple Mode).

You can maintain approvers details using "Direct input" for field USER_ID

Then you need to add this rule to MSMP configuration in Maintain Rules, and in Maintain Agents.

You can then use this Agent Rule as an Approver in a stage (provide you set the agent type as Approver).

Regards,

Madhu.

[Former Member]

@madhu babu,

A special request please....can you come up with a document on this please?

Able to understand this, but halfway through getting struck.

This is happening many times only with the understanding the result set in agent.

Regards,

Deepak M

[Former Member]

Hi Mohammed,

Could you clarify whether it is the Business process of request or Business process of role, as per which, you would like to route the request.

Also, every role has a role owner. So, you can use the standard Agent id, for your requirement. So, can you clarify , why separate routing will be required, as per Business?

Please clarify your requirement.