AC 10.1 Email Notifications - New Fields

[Former Member]

Hello,

I have configured the email notifications for MSMP, it is working fine. The problem I have is that I want the email notification to display certain fields from the access request form, but these are not showing the values.

For example, I want to display the contents of the "Company" field. So in the notification in SE61 I write %COMPANY%, however, when the email is sent is simply shows "%COMPANY%" rather than the contents of the field.

Same applies for First Name (FNAME) and Last Name (LNAME) - First and last names from the access request form and not the first and last names of the requester.

Is there a setting where the fields have to be separately configured so that they work in SE61?

Note I have checked this linked, it does not answer the question posted.

http://scn.sap.com/community/grc/blog/2015/04/18/grc-email-notificationsvariables--customization

Appreciate your help.

Thanks,

Jake.

[Former Member · Accepted solution]

Hi Jacob,

There is no standard notification variable for populating the company field data in the email notification.

The company data is stored in "GRACREQUSERADR" table.

You can take the help of an ABAPer in creating a custom notification variable  and include the same in MSMP and SE61 so that the company data will be available in the notifications.

The steps for creating custom notification variable is available in the link you have already gone through.

Regarding the FName and LName you can use the standard variables "USER_FIRST_NAME" and "USER_LAST_NAME" instead of "FIRST_NAME" and "LAST_NAME" which is for requestor FN and LN

Hope this helps.

Regards,

Manju

[former_member640224 · Accepted solution]

Hi,

When i submit the FF id request approver receiving email to approve, when approver click on the link it is going to NWBC and approver selects the work inbox to see the requests. i need to modify the email notification so that when approver clicks on the link it should go directly to the request number.

Thanks

Vamshi