Additional Blogs by SAP
Showing results for 
Search instead for 
Did you mean: 

The SAP Enterprise Support Academy has received a Brandon Hall Group Silver Award for their social & collaborative learning & support program SAP Enterprise Support value maps for:

Best Advance in Creating an Extended Enterprise Learning Program

In this category, the award is bestowed upon the finest learning programs that were specifically designed for an external audience. We are honored to be recognized with the most prestigious award in the industry. This recognition is a strong testimony that value maps help customers to drive digital transformation, unlock business value and realize measurable benefits.

Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program comments that “Winning a Brandon Hall Group Excellence Award means an organization is an elite innovator…() All award winners have to demonstrate a measurable benefit to the business…() award winners are helping to transform the business.”

Dr. Heike Laube, head of the SAP Enterprise Support Academy, points out: “The speed and extent of digitization made clear the requirement for a transformation in the face of learning, to benefit not only the employee with high-impact learning but to benefit the business with concrete and demonstrable outcomes. This is the challenge that we are addressing with our SAP Enterprise Support value map program.” And Jorma Straub, Global Sponsor for the program, adds: “The feedback from our customers speaks for itself: They report successful empowerment, a reduction in up-skilling efforts and training/consulting expenditures, as well as improved business outcomes”.

SAP Enterprise Support Value Maps

The SAP Enterprise Support value map program represents a new phase in the evolution of support services and IT training. Using SAP Jam, value maps deliver a new learning and support experience, with access to SAP experts on-demand and offerings explicitly designed to help customers take advantage of advanced social media technology.

Value maps address the next generation of corporate learners, suit today’s learning style, and satisfy the needs of a diverse, tech-savvy workforce. Included in SAP’s baseline support offering, SAP Enterprise Support, value maps are now an essential element of the SAP Enterprise Support Academy enablement program.

For more information about SAP Enterprise Support value maps please see the program’s homepage, watch this customer video or read this business transformation study.

About Brandon Hall Group

Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and Development, Talent Management, Leadership Development, Talent Acquisition and Workforce Management. With more than 10,000 clients globally and 20 years of delivering world-class research and advisory services, Brandon Hall Group is focused on developing research that drives performance in emerging and large organizations, and provides strategic insights for executives and practitioners responsible for growth and business results. (