Question Re: Random P-User selected during login to Community 2024 (I can't choose) in Questions about SAP Websites

Random P-User selected during login to Community 2024 (I can't choose)

Sandra_Rossi — Thu, 25 Sep 2025 06:32:44 GMT

Hello,

This is an email I have just sent to sso@sap.com and community@sap.com. I post it in Community 2024 in case other people have the same issue.

When I log in to Notification feed - SAP Community every morning under my SAP Universal ID (primary email address: xxxxxxxxxxxxx@gmail.com), there’s no popup asking me under which account I want to login, it defaults to a linked P-User that I hadn’t use for days or months, it doesn’t select the last user I have used (S-User).

If I then go to Services & Support - SAP for Me, of course there’s an issue because the current account is a P-User instead of a S-User, so I have to log out and log in to Services & Support - SAP for Me, there’s a popup from which I can select my S-User.

If I log out, restart Edge, log in to Notification feed - SAP Community again, my P-User is selected again by default, instead of selecting the last used account (the S-user).

For information, the popup is also shown if I log in to SAP Developer Center | Official Resources for SAP Developers.

Is it possible to either select by default the last used account or let the user choose any of the linked accounts?

Workaround: I could unlink all my P-Users from my SAP Universal ID/secondary email address xxxxxxxxxxx@mycompany.com, but it’s the worst solution of course.

Steps to reproduce:

Start Edge
Start inPrivate window
Login to https://community.sap.com/t5/notificationfeed/page
Use of my SAP Universal ID primary email address: xxxxxxxxxxxx@gmail.com.
Click Next.
Type the password.
Click Sign in.
PROBLEM: I cannot select which linked account I want to use; the Community page is shown, which means that one account was automatically selected (I don’t know which one).
Login to https://me.sap.com/servicessupport/knowledge.
PROBLEM: weird message “Due to inactivity…” Click “click here”.
PROBLEM: click the user settings, you can see that a random P-User account was selected by the Community login.
For information, here are my linked accounts (SAP Universal ID Account Manager😞

For comparison, I don’t have any issue if I first login via Services & Support - SAP for Me, I can select my account:

Start Edge
Start inPrivate window
Login to https://me.sap.com/servicessupport/knowledge.
Use of my SAP Universal ID primary email address: xxxxxxxxxxx@gmail.com.
Click Next.
Type the password.
Click Sign in.
GOOD, I can select the account I want:
For information, if I now go to https://community.sap.com/t5/notificationfeed/page, it considers the current login correctly:

Re: Random P-User selected during login to Community 2024 (I can't choose)

AnnePetteroe — Tue, 07 Jan 2025 13:33:39 GMT

Hi @Sandra_Rossi , Happy New Year! I am checking internally regarding the community to me.sap.com flow where you are not prompted for the account selection window. I will get back to you 🙂

Re: Random P-User selected during login to Community 2024...

Sandra_Rossi — Wed, 29 Jan 2025 12:58:14 GMT

Current workaround: I'm logging into SAP through the SAP portal (e.g. Services & Support - SAP for Me) instead of SAP Community, this way I can login with the P-User or S-User I want.

Re: Random P-User selected during login to Community 2024...

AnnePetteroe — Wed, 29 Jan 2025 15:23:14 GMT

This has also not been forgotten, I am waiting for a reply.

Re: Random P-User selected during login to Community 2024...

AnnePetteroe — Mon, 17 Feb 2025 13:37:32 GMT

Hi @Sandra_Rossi - this is known, and is already being worked on.

Re: Random P-User selected during login to Community 2024 (I can't choose)

AnnePetteroe — Fri, 25 Apr 2025 13:41:51 GMT

Hi Sandra, wanted to give you an update here to let you know that this will be fixed in the not too distant future.

Re: Random P-User selected during login to Community 2024...

Sandra_Rossi — Sun, 31 Aug 2025 08:03:54 GMT

This is solved with the changes by end of August 2025 explained here: Dive into the future of SAP Universal ID and under... - SAP Community.

Now, I can log in SAP Community by using my S-User instead of my email. Hence, if going to SAP Support, I'm automatically logged with my S-User.