Cannot create an incident on support launchpad

Former Member — Thu, 31 Aug 2017 07:18:24 GMT

Hi,

I cannot create an incident on support launchpad, as a super administrator, and the support confirmed me that I'm able to report an incident.

- I have selected my system SAP BI 4.2 SP04 on my favorite system data

- I clic on button "Report an incident"

- Then on "contact SAP Support"

- Then, on the screen "Which of your systems or products is affected ?", I cannot select any system to report the incident, it says "No data"

Did I forgot to do something ?

Thanks.

Re: Cannot create an incident on support launchpad

Former Member — Fri, 01 Sep 2017 09:06:47 GMT

I found thanks