Question Re: No SQL Anywhere Database Client for macOS in Technology Q&A

No SQL Anywhere Database Client for macOS

marten_lehmann — Thu, 09 Nov 2017 18:28:29 GMT

The installer / setup for the graphical database tools of SQL Anywhere won't start on macOS Sierra and the latest release High Sierra (10.3). This means that SQL Central and Interactive SQL are not available.

I tried all versions of https://archive.sap.com/documents/docs/DOC-35857 yet the installer always exits with the error "Internal error. Setup will exit."

When will the tools be updated to support the latest version of macOS? Why doesn't SAP join the beta program of Apple and test its software against upcoming releases ahead of time?

Re: No SQL Anywhere Database Client for macOS

chris_keating — Fri, 10 Nov 2017 15:09:00 GMT

We are unable to reproduce this issue in house. You may want to open a technical support issue to investigate this issue.

As a workaround, are you able to install using the command line "setup" in the install directory?

Re: No SQL Anywhere Database Client for macOS

chris_keating — Fri, 10 Nov 2017 18:59:18 GMT

Can you look for a log file in the install location named install_{date}-{value}.log and post if located. Alternatively, please send to {first}.{last}@sap.com and I will have it reviewed.

Re: No SQL Anywhere Database Client for macOS

Former Member — Tue, 02 Apr 2019 08:22:32 GMT

Hi Chris, I have still the same issue with macOS Mojave. I tried the setup routine from the terminal, the folder under `/Applications` was created but you can see in the screenshot, no app. I already tried to disable SIP. There are no log files.

Any idea?

Re: No SQL Anywhere Database Client for macOS

chris_keating — Tue, 02 Apr 2019 18:27:57 GMT

There is only a few apps i.e., SQL Central, DBISQL that are installed as most of the SQL Anywhere components are command line based. There are shell scripts to source the environment and then the command lines would be executed. There is a requirement for a specific Java environment to be installed (documented in the readme) but that should not affect the install - it would affect SQL Central and DBISQL which are java based tools.

Given there is not log, I cannot add much. I have never been able to reproduce this issue and I do not have access to a Mac OS environment currently. I would suggest you consider working with support on this topic.

Re: No SQL Anywhere Database Client for macOS

former_member186998 — Thu, 04 Apr 2019 01:27:26 GMT

Hi Marten,

Can you confirm following KBA?

2635376 - Internal error when install SQL Anywhere on Mac

I hope this information will be of use to you.

Thanks,
Atsushi

Re: No SQL Anywhere Database Client for macOS

Former Member — Thu, 04 Apr 2019 09:36:13 GMT

Hi Atsushi, I'm not Marten but I already tried that, you can see the result in my screenshot below. For me it's only a folder client1700, not ga1700. Is there any difference? Thanks, Matthias.

Re: No SQL Anywhere Database Client for macOS

former_member186998 — Fri, 05 Apr 2019 01:08:34 GMT

Hi Matthias,

Version 17 seems to support Admin Tools by the next OS. Please confirm the details in PAM.

OS X 10.10 (YOSEMITE)
OS X 10.8 (MOUNTAIN LION)

Product Availability Matrix(PAM)

Therefore, you should investigate this problem in a support section as Chris says.
Sorry for a confusion.

Thanks,
Atsushi

Re: No SQL Anywhere Database Client for macOS

Former Member — Thu, 09 May 2019 13:28:29 GMT

Hey Chris, just to inform you. With the latest update the App is working fine for me now 🙂 YIHA!