Question Re: 500 Internal Server Error when starting WEB IDE in Technology Q&A

500 Internal Server Error when starting WEB IDE

benedikt_hoelker — Mon, 31 Jul 2017 11:45:45 GMT

Hey guys,

since this morning we cannot login to our WEB IDE trial accounts, each of us is getting an Internal Server Error message. Is there a problem with the SAP Cloud Platform or is the problem source on our side?

Best regards,

Benedikt

Re: 500 Internal Server Error when starting WEB IDE

Dorian — Mon, 31 Jul 2017 14:46:15 GMT

Same problem here (Texas, US) .....

The service actually went down last night while I was working on it. Thought it may be back this morning, but so far is still down.

Re: 500 Internal Server Error when starting WEB IDE

anjana_mehta — Mon, 31 Jul 2017 15:10:15 GMT

Facing same issue for more than 6 hours. Any Idea, when it will be up?

Re: 500 Internal Server Error when starting WEB IDE

Former Member — Mon, 31 Jul 2017 15:14:00 GMT

I'm seeing this as well. I can't get HTM5 app to show up (get a 500 on the ajax call from the Cockpit). Not really inspiring for a 24/7 cloud hosting thing.

Re: 500 Internal Server Error when starting WEB IDE

anjana_mehta — Mon, 31 Jul 2017 15:28:58 GMT

WEB IDE is up now.

Re: 500 Internal Server Error when starting WEB IDE

michal_keidar — Tue, 01 Aug 2017 08:12:25 GMT

Unfortunately SAP Cloud Platform has some outages recently.

Please get the most recent status update from their page: https://sapcp.statuspage.io/

Regards,
Michal.