Question Re: Work Process Termination in Technology Q&A

Work Process Termination

former_member212705 — Tue, 06 Jun 2017 05:45:03 GMT

Dear Experts,

While running background job we are facing one issue. Jobs gets finished after sometime without processing all records. i.e. if 200,000 records need to be processed, job process only 120,000 and ignores rest. status of job we can see in SM37 is "Finished". When we checked SM21, found that everytime when job gets finished, one system message gets issued with Error status. it seems work process is getting terminated after a time interval.

if anyone has any idea & solution about this issue. Please let me know.

I have tried to tag BASIS -TAG. in primary tag i could not find SAP-BASIS. i hope it will route to correct forum.

Regards,

Ashish T.

Re: Work Process Termination

Sandra_Rossi — Tue, 06 Jun 2017 19:14:27 GMT

You'll get more details in the developer trace (transaction ST11, look at the file dev_w40, as the workprocess is number 40).

https://help.sap.com/saphelp_nw70/helpdata/en/1f/8311664bc511d189750000e8322d00/frameset.htm

You may also search some information in SAP notes.

Re: Work Process Termination

Former Member — Wed, 07 Jun 2017 02:10:54 GMT

Work process might die because of many factors. One example, it will restart itself once it reaches the maximum allocated memory. In addition to Sandra Rossi's comment above, check the related logswith the same timestamp when the error occurred (ST22, SLG1)

Re: Work Process Termination

raquel_gomez — Wed, 07 Jun 2017 08:13:24 GMT

Hi Ashish,

SystemLog screenshot (SM21 transaction) shows BTC WP 40 dying on 05/05/2017 08:46:53.
To get more information, please provide WP40 trace file (dev_w40), containing information at that timestamp. This file should be located on work folder from affected server (/usr/sap/<SID>/<INSTANCE>/work).

Regards,
Raquel

Re: Work Process Termination

Matt_Fraser — Thu, 22 Jun 2017 21:38:25 GMT

Hi Ashish,

Did one of the suggestions below help? Have you solved the problem? If so, please come back and give us details on what you found out.

With regard to your comment about the Basis tag, Basis is now spread out among a number of "NetWeaver" tags, so you chose the correct tags for this question.

Cheers,
Matt

Re: Work Process Termination

former_member212705 — Wed, 05 Jul 2017 14:25:50 GMT

Sorry i was away for some days, Thanks for reply will check

Re: Work Process Termination

former_member212705 — Wed, 05 Jul 2017 14:25:58 GMT

Sorry i was away for some days, Thanks for reply will check

Re: Work Process Termination

former_member212705 — Wed, 05 Jul 2017 14:26:06 GMT

Sorry i was away for some days, Thanks for reply will check

Re: Work Process Termination

raquel_gomez — Wed, 05 Jul 2017 14:51:43 GMT

Hi Ashish,

Check the WP40 trace file at that timestamp 08:46:53.
Some lines before the WP is stopped, you should find the reason.
If not, attach complete trace file.

Regards,
Raquel

Re: Work Process Termination

former_member212705 — Thu, 06 Jul 2017 16:01:23 GMT

HI Raquel sure, i will inform Basis. Thanks a lot for you valuable time.

Re: Work Process Termination

Former Member — Sun, 16 Jul 2017 19:03:29 GMT

Hello Ashish,

Is it possible to attach dev_w40 from 6/5/2017 at 08:46 time stamp here?

Also paste the "SM37 -> job log" details here.

Regards,
Manjunath Hanmantgad