https://community.sap.com/t5/technology-q-a/sum-not-started-from-browser/qaa-p/14513202#M4950818 <P>If it's on LINUX, you need to use the ROOT account. SUDO doesn't work.</P><P>Please check SAP note&nbsp;<A href="https://me.sap.com/notes/3212686/E" target="_self">3212686 - SUM: SUMSTART command terminates with error "permission denied"</A>&nbsp;</P> Thu, 29 Oct 2026 15:05:54 GMT mamartins 2026-10-29T15:05:54Z https://community.sap.com/t5/technology-q-a/sum-not-started-from-browser/qaq-p/14512691 <P>SUM version is 2.0 SP27 and SAPHOSTAGENT 7.22 SP72.&nbsp; SUM will be started and prompting the userid and password. But it is not working and it shows that Authentication error. We tried with the follwing notes<U> </U>1563660 - sapcontrol, user authorization issues (SUM )2432795 - sapuxuserchk locks sidadm or sapadm use.</P> Wed, 28 Oct 2026 21:20:48 GMT https://community.sap.com/t5/technology-q-a/sum-not-started-from-browser/qaq-p/14512691 jayakumar_atchaiah746e7e 2026-10-28T21:20:48Z https://community.sap.com/t5/technology-q-a/sum-not-started-from-browser/qaa-p/14512819#M4950792 <P>what is your command for running SUM on OS level? and what is the user you are starting this command? furthermore you can have a look in saphostexec logfiles on os level for detailed error messages</P><P>&nbsp;</P><P>br</P><P>qwertie</P> Thu, 29 Oct 2026 08:18:04 GMT https://community.sap.com/t5/technology-q-a/sum-not-started-from-browser/qaa-p/14512819#M4950792 qwertie 2026-10-29T08:18:04Z https://community.sap.com/t5/technology-q-a/sum-not-started-from-browser/qaa-p/14513202#M4950818 <P>If it's on LINUX, you need to use the ROOT account. SUDO doesn't work.</P><P>Please check SAP note&nbsp;<A href="https://me.sap.com/notes/3212686/E" target="_self">3212686 - SUM: SUMSTART command terminates with error "permission denied"</A>&nbsp;</P> Thu, 29 Oct 2026 15:05:54 GMT https://community.sap.com/t5/technology-q-a/sum-not-started-from-browser/qaa-p/14513202#M4950818 mamartins 2026-10-29T15:05:54Z