Question Re: SAC User Creation Issue in Technology Q&A

SAC User Creation Issue

isurug — Fri, 16 Oct 2026 04:46:48 GMT

When we are creating a new user, we are facing this error

Failed to create user on Cloud ID tenant: User
identifier is not unique
Correlation ID: 5490343503014199b284289807407988

Re: SAC User Creation Issue

Sayedzubair — Fri, 16 Oct 2026 13:11:44 GMT

Hi @isurug

It appears that the user id you are trying to create is present in the tenant.

Regards,

Sayed Zubair