missing cloud alert emails

SAPSupport — Thu, 23 Apr 2026 04:24:58 GMT

Hello

I am missing some subscriptions, which I need for getting important notifications or push messages.
My College PERSON_NAME does have in System & Provisioning under "notify me" a list of different subscriptions, which I need as well. Like "Cloud Service - Identy Provisioning - SAP Build"
Can you provide me the same rights and roles or subscpriptions or can u at least tell me the way I can request it and who is permitted to share this rights, and where we can find these settings?

Thanks in advance

------------------------------------------------------------------------------------------------------------------------------------------------
Learn more about the SAP Support user and program here.

Re: missing cloud alert emails

SAPSupport — Thu, 23 Apr 2026 04:25:05 GMT

Dear customer,

Please know such cloud service notifications need to be subscribed on customer side, either by user him/herself or by the super user or cloud admins.

Sorry that we SAP Support cannot assist with the subscription on behalf of customer.

If you would like to do the subscription with your own S-user, then pls kindly refer to the following KBA 2900069 and the get the required S-user authorizations (Display System Data or Edit System data):

You may also contact a Super or Cloud Administrator to manage your subscriptions as described in KBA 2896942.

KBA 2900069 - How S-users manage their own Cloud Notification subscriptions - SAP for Me
KBA 2896942 - How Super and Cloud Administrators manage Cloud Notification subscriptions for other users - SAP for Me

Hope the above information helps.

If further issue during the subscription, or you have done the subscription but you still have issue to get the notification emails as expected, feel free to let us know by creating a case using component XX-SER-FORME.

Thanks and best regards,
SAP Support

Question Re: missing cloud alert emails in Technology Q&A

missing cloud alert emails

Re: missing cloud alert emails