SAP Crystal Report runtime error when published in Docker

WagnerFVernier — Wed, 20 Aug 2025 13:34:17 GMT

hello all,

I am trying to run an executable made with Crystal Report runtime for Visual Studio Code, where we make a programmatic change to the text object. However, we would like to publish it in Docker.

But when I look at the internal logs inside the container, I am receiving an error (Docker)

MSI (s) (D8:FC) [09:25:37:438]: Product: SAP Crystal Reports runtime engine for .NET Framework (32-bit) -- Installation operation failed.

MSI (s) (D8:FC) [09:25:37:438]: Windows Installer installed the product. Product Name: SAP Crystal Reports runtime engine for .NET Framework (32-bit). Product Version: 13.0.38.5404. Product Language: 1033. Manufacturer: SAP. Installation success or error status: 1603.

Here is the code:

FROM mcr.microsoft.com/windows/servercore:ltsc2019

COPY ./System32/oledlg.dll C:\Windows\System32\oledlg.dll

COPY ./SysWOW64/oledlg.dll C:\Windows\SysWOW64\oledlg.dll

RUN powershell.exe -Command "icacls 'C:\Program Files (x86)\SAP BusinessObjects' /grant 'Everyone:(OI)(CI)F' /T"

COPY CR13SP38MSI32_0-80007712.MSI C:\CRRuntime.msi

RUN powershell.exe -Command "Start-Process msiexec.exe -ArgumentList '/i C:\CRRuntime.msi /qn /norestart ALLUSERS=1 /l*vx C:\cr_install_log.txt' -Wait"

RUN powershell.exe -Command "Remove-Item C:\CRRuntime.msi -Force"

WORKDIR /app

COPY ./publish/ .

CMD ["POC-GROUP.exe"]

The publish folder contains the build that has already been tested locally and works fine with this version of the MSI.

Re: SAP Crystal Report runtime error when published in Do...

DonWilliams — Thu, 21 Aug 2025 12:20:38 GMT

Hello,

I believe the cause is missing dependencies and likely Ms Paint is required to be installed.

CR uses the paint manager to process images, Paint is optional on Windows 11 now.

Install Paint and see if that resolves the issue.

Also, if you can upgrade your project to 64 bit, end of 2015 the 32 bit runtime will no longer be available.

Don

Re: SAP Crystal Report runtime error when published in Do...

WagnerFVernier — Tue, 02 Sep 2025 19:38:48 GMT

Thank you Don! It worked for us;

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SAP Crystal Report runtime error when published in Docker

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