Question Re: SAP BTP Cockpit integration suite with internal Serve... in Technology Q&A

SAP BTP Cockpit integration suite with internal Server Error

ORANGEHONH — Mon, 07 Apr 2025 04:08:49 GMT

I just click application Suite, then suffer internal Server Error. like second photo

certainly, I had used integration suite before 2days ago. but today I Can't work it.

So, I trying to refresh my instance key , but i still can't it .

plz help me

Re: SAP BTP Cockpit integration suite with internal Serve...

Revathi1822 — Mon, 07 Apr 2025 05:18:12 GMT

same problem

Re: SAP BTP Cockpit integration suite with internal Serve...

ArunJacob — Mon, 07 Apr 2025 05:56:37 GMT

Hi,

Since it worked 2 days ago and now fails, please see Trial Instance Timeout(is trial instance showing "suspended", "failed", or "starting"?). Please restart the instance if so.

Thanks,

Arun

Re: SAP BTP Cockpit integration suite with internal Serve...

alexcannon909 — Mon, 07 Apr 2025 15:56:37 GMT

Yes I also have the same issue

Re: SAP BTP Cockpit integration suite with internal Serve...

victormacedo — Mon, 07 Apr 2025 18:08:35 GMT

I am facing the same issue. Maybe the problem is on SAP side?

Re: SAP BTP Cockpit integration suite with internal Serve...

alexcannon909 — Mon, 07 Apr 2025 18:22:05 GMT

I got it to work on chrome. It will not work on edge.

Re: SAP BTP Cockpit integration suite with internal Server Error

Revathi1822 — Tue, 08 Apr 2025 05:00:57 GMT

Yes now its coming.. i cleared my cache then again i refresh the page and opened.

Re: SAP BTP Cockpit integration suite with internal Server Error

mromik — Tue, 08 Apr 2025 13:05:24 GMT

hello,

Re: SAP BTP Cockpit integration suite with internal Server Error

mromik — Tue, 08 Apr 2025 13:09:46 GMT

hello, did anyone find the solution? or is it on SAP side problem?
I tried on chrome and edge, clearing cache didnt help

Re: SAP BTP Cockpit integration suite with internal Serve...

ORANGEHONH — Wed, 09 Apr 2025 00:15:19 GMT

I already restarted my instance minimum 5 times...

Re: SAP BTP Cockpit integration suite with internal Serve...

ORANGEHONH — Wed, 09 Apr 2025 00:21:20 GMT

currently, I report it to Sap fo me, they could be solve that .

Re: SAP BTP Cockpit integration suite with internal Serve...

ORANGEHONH — Wed, 09 Apr 2025 00:22:21 GMT

if i know about it, Let me share about it

Re: SAP BTP Cockpit integration suite with internal Serve...

Tester2965 — Wed, 09 Apr 2025 13:41:35 GMT

was having the same issue but my work around is to right click Integration Suite and then 'Open link in Incognito Mode' . It'll ask you to re-authenticate but it should work from the new screen

Re: SAP BTP Cockpit integration suite with internal Serve...

Mayur92 — Fri, 11 Apr 2025 14:11:58 GMT

It worked when we copy the link and open in private window.

Re: SAP BTP Cockpit integration suite with internal Serve...

DJnk — Mon, 14 Apr 2025 13:57:04 GMT

In that case, always try to delete all Browser data. Happened to me as well, got it to work first after deleting All Browser Data. Important: Time range "All time"

History can stay

Re: SAP BTP Cockpit integration suite with internal Serve...

Marius-N — Tue, 29 Apr 2025 12:35:02 GMT

To be more specific, it's a cookie. I'm not sure exactly which one, but after deleting some (with F12 browser developer tools), it worked.