Workzone Advanced Edition Administration authentication problem

NStewart — Wed, 09 Oct 2024 14:02:43 GMT

We recently created a Workzone Advanced service and have a custom IDP. I used to have access to theAdministration Console in a previous system, but while other colleagues can see the Admin console, it does not appear for me unless I click on 'All my Apps / SAP Work Zone where I can see see it, but when I click on it I receive an '

Access denied

You do not have permission to access this resource.'

message. debugging mentions the following in the Netwirk tab:

Request URL:

https://zzzzzzzzzzzzzzzzzzzzzz-1.dws.workzone.ondemand.com/company/admin?

Request Method:

GET

Status Code:

403 Forbidden

Remote Address:

3.70.0.246:443

Referrer Policy:

strict-origin-when-cross-origin

I seem to have the relevant authorisations

I have a user type of 'Employee' and my Status is Active in Cloud Identity Services for the Application.

I found https://me.sap.com/notes/0003198427 and

https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/assign-company-administrators but can't see anything different apart from I have 2 Work Zone Applications in different system assigned to my userid where as my colleagues don't.

My userid has been removed and reinserted into the CIS but no luck.

Any help gratefully received.

Regards

Neil

Re: Workzone Advanced Edition Administration authenticati...

Abdul_Waheed — Wed, 23 Oct 2024 08:07:59 GMT

Dear @NStewart

In IAS > Users & authorization > User Management

Make sure your id is pointing to right employee number existing in SuccessFactors. check "Employee number" filed under "Details >Employee Information".

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Workzone Advanced Edition Administration authentication problem

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