Question Re: Session timeout - BI Launch Pad in Technology Q&A

Session timeout - BI Launch Pad

former_member859326 — Sun, 04 Jun 2023 09:13:23 GMT

Hi,

We use BI Launch Pad (in Business Objects 4.2) to view our reports. Default session timeout is 20 minutes in web.xml file. When the user is logged in, session gets expired before 20 minutes. We increased the session timeout value from 20 minutes to 60 minutes and restarted all BOBJ Servers. But still we have this issue.

Apart from below the XML file, are there any config files (or a registry) where we have to modify this setting ?

<BOE_INSTALL_DIR>\tomcat\webapps\BOE\WEB-INF\web.xml

Please advise.

Regards,

Asanka Haradasa

Re: Session timeout - BI Launch Pad

Yogananda — Mon, 05 Jun 2023 06:30:47 GMT

adam.litchfield

can you assign to relevant SAP BO tags

Re: Session timeout - BI Launch Pad

Yogananda — Mon, 05 Jun 2023 06:31:34 GMT

adam.litchfield

According to the SAP Help Portal, the session timeout setting for BI Launch Pad is located in the Default Session Configuration section of the web.xml file. The file path for the installation directory is <BOE_INSTALL_DIR>\tomcat\webapps\BOE\WEB-INF\web.xml where <BOE_INSTALL_DIR> is the file path for the installation directory (by default, C:\Program Files (x86)\SAP BusinessObjects\) ¹.

In addition to the web.xml file, there are other configuration files where you can modify this setting. According to SAP Support Knowledge Base article 2600824, changing these timeouts requires configuration in multiple places ².

Re: Session timeout - BI Launch Pad

Yogananda — Mon, 05 Jun 2023 06:32:34 GMT

adam.litchfield

You may also need to update the value of 'AdminServiceClientSessionTimeoutSeconds' 
in the
[InstallDir]\BusinessObjects\webapps\enterprise115\WEB-INF\config\EnterpriseCache.properties file

to match the value of SessionTimeout in web.xml.

Other than these two files, there are no other config files in which you need to modify the session timeout setting.