Question Re: SAP S/4HANA Cloud Connection Error - internal error: Cannot get remote source objects in Technology Q&A

SAP S/4HANA Cloud Connection Error - internal error: Cannot get remote source objects

NicolasMartinez — Thu, 14 Sep 2023 07:32:40 GMT

Hello

we're currently trying to connect a S/4HANA Cloud tenant to our Datasphere tenant.

We have followed the steps exactly as described here:

However when validating the connection, we get the following error message:

internal error: Cannot get remote source objects: Could not get tables, Code: 403, SQL State: HY000

We have tried the connection types "Cloud Data Integration" and "SAP S/4HANA Cloud", both result in the same error message.

There is a note for exactly this error message, but unfortunately it doesn't mention S/4HANA Cloud:

In the past, we had another S/4HANA Cloud tenant connected to our Datasphere tenant, without any problems.

But that old S/4HANA Cloud Tenant has since been shut down, so we're trying to establish the connection to the new tenant.

Any help would be appreciated.

Regards
Nicolas

XaviPolo — Fri, 15 Sep 2023 08:21:09 GMT

These are the steps to create the connection, but the S4 configuration is done?

communication arrangement, etc...

Regards,

NicolasMartinez — Fri, 15 Sep 2023 10:14:10 GMT

Hello Xavier,

thank you for your response!

The S4 configuration is also done (communication user, system and arrangements):

Regards Nicolas

XaviPolo — Mon, 18 Sep 2023 10:48:18 GMT

Ok,

there is an Authorization Group ID in the Comm Arrangement, has this group access to CDS you need?

Regards,

NicolasMartinez — Fri, 22 Sep 2023 12:53:40 GMT

For people with the same problem: This seems to be a firewall problem between the DP Agent and the S/4HANA Cloud Tenant.

Have a look at the following question: