Question Re: Error while loading related objects SAC in Technology Q&A

Error while loading related objects SAC

former_member821608 — Mon, 19 Sep 2022 14:56:37 GMT

Hi, I get this error message within my SAC models :Error while loading related objects: Cannot read properties of undefined (reading 'relatedObjects')

It's appearing where you usually get the list of related objects (stories, data actions...).

How can I solve this ?

Thanks

Re: Error while loading related objects SAC

mfoeken — Mon, 19 Sep 2022 14:59:21 GMT

Hi Phany,

Can you reproduce while having developer tools open and share the outcome on the console and network tab?

Kind regards,

Martijn van Foeken | Interdobs

Re: Error while loading related objects SAC

former_member821608 — Mon, 19 Sep 2022 15:11:06 GMT

Hi Martijn, thanks for answering. Not sure what you're talking about. Is it this (I dont know at all how this works)?console-bug-relatedobjects-sac.png

Re: Error while loading related objects SAC

lakkireddy_amarnathreddy — Tue, 20 Sep 2022 05:57:02 GMT

Hi Phany,

Do you have data for your measures in model level ? data is coming from any source ?

Regards,

Amarnath

Re: Error while loading related objects SAC

Mark_P_Burke — Tue, 20 Sep 2022 06:32:18 GMT

phans

I have a customer encountering same issue on multiple models. I suggest you log a ticket with SAP: https://launchpad.support.sap.com/#incident/create

I don't have a solution for you yet, but we need the SAP Analytics Cloud team look at it.

Re: Error while loading related objects SAC

former_member821608 — Tue, 20 Sep 2022 07:22:35 GMT

Hi Amarnath, yes several measures : balance, % and 2 others for technical purposes. Data is coming from a SQL connection mainly. Also its a planning model with input through stories.

Thanks for your help!

Re: Error while loading related objects SAC

former_member737800 — Wed, 21 Sep 2022 15:15:03 GMT

I am having the same problem.

I just created two extremely simple models as follows and received the same error.

Quantity model: Version, Measure (Price, Revenue), Date, Product
Price model: Version, Measure (Quantity), Date, Product

How simple can you get?

And yet the error message:

Error while loading related objects: Cannot read properties of undefined (reading 'relatedObjects')Correlation ID: 18416453-3105-4232-a633-210662379934I haven't yet entered any data or linked these two models. This is definitely a bug, because I created similar models in June with no problems. Bob McGaffic

Re: Error while loading related objects SAC

former_member737800 — Wed, 21 Sep 2022 15:15:04 GMT

I am having the same problem.

I just created two extremely simple models as follows and received the same error.

Quantity model: Version, Measure (Price, Revenue), Date, Product
Price model: Version, Measure (Quantity), Date, Product

How simple can you get?

And yet the error message:

Re: Error while loading related objects SAC

former_member821608 — Wed, 21 Sep 2022 15:16:41 GMT

Hi Bob, we have the problem across our platform regardless of the model. So it's more probably a tool / platform issue rather than a model issue.

Re: Error while loading related objects SAC

former_member836960 — Wed, 21 Sep 2022 17:56:26 GMT

I'm having the same problem.

But this error is impacting when maintaining existing errors.

For example, when trying to delete the model to resolve this error.

"Cannot read properties from undefined (reading 'relatedObjects')"

Re: Error while loading related objects SAC

Mark_P_Burke — Thu, 22 Sep 2022 09:37:35 GMT

phans

I am hearing internally this is a known issue and will be resolved this weekend, but log that support ticket per recommendation above so they know you are encountering the issue. Thanks.