Question Re: Workflow Attachment Automatic Deletion in Technology Q&A

Workflow Attachment Automatic Deletion

Su_Signavio — Wed, 11 May 2022 10:38:36 GMT

For legal reasons, we need to automatically delete documents attached to a case in a workflow after a period of time. Does anyone have any experience with this?

Re: Workflow Attachment Automatic Deletion

samuel_bianchi — Fri, 13 May 2022 15:18:36 GMT

Hi Susan

Currently, this is not possible. The alternative is to manually empty the attachment field after some time manually; however, you would still be able to access the document from the case history.

I hope this helps!

Thank you,

Samuel

Re: Workflow Attachment Automatic Deletion

prakashjasti — Fri, 13 May 2022 15:32:50 GMT

Hi Susan,

We can archive documents to different location or move the documents to a different folder after a period of time.

Thanks,

Prakash.