Question Re: [FIXED] Can you please fix Crystal Reports for Visual Studio downloads? in Technology Q&A

[FIXED] Can you please fix Crystal Reports for Visual Studio downloads?

former_member1164248 — Thu, 07 Oct 2021 06:04:00 GMT

Hello,

i have been trying to download CR for Visual Studio since Monday, but it's not working, can you please fix it?

https://origin.softwaredownloads.sap.com/public/file/0020000001250232021

Getting following message:
"You are not authorized to download this file Please make sure that your company has purchased this software product. If you have a valid license, but still cannot download this file, please report an incident under component XX-SER-SAPSMP-SWC. Incident ID: f3e503cf-8029-46c4-86c4-1598c98eedd2 "

Multiple users have reported this issue in the past few days, check your logs and those Incident IDs, it should be obvious that something is wrong.

See these previous reports as well, just from the few past days:

Thanks

Update: Downloads are working now, thanks don.williams and the team.

FYI: gleepy, rene_heinen68, clicktickdone, milton96, ethankershaw, talat60, rhayes, bag1024, katan23, dlopezs392

Re: [FIXED] Can you please fix Crystal Reports for Visual Studio downloads?

katan23 — Thu, 07 Oct 2021 14:30:44 GMT

I have the same issue please i need a solution about that.

Re: [FIXED] Can you please fix Crystal Reports for Visual Studio downloads?

former_member1174724 — Thu, 07 Oct 2021 17:18:38 GMT

Somebody knows any other place to download it? There are no mirrors? Even old versions would be helpful because at the moment, I'm stucked.

Please SAP, we are asking for something free, could somebody put these files in a place without the need for authorization/login?

Re: [FIXED] Can you please fix Crystal Reports for Visual Studio downloads?

former_member11696 — Thu, 07 Oct 2021 18:46:49 GMT

Hi All,

Yes we are aware of the issues, some update on the backend broke them and our IT guys are working on fixing them ASAP....

Sorry for the problem and thank you for your patience.

There are no other sites to get them...

Latest I heard it could be Monday the 11th before the site is fixed but may be sooner... keep trying.

Don

Re: [FIXED] Can you please fix Crystal Reports for Visual Studio downloads?

former_member1164248 — Fri, 08 Oct 2021 06:15:46 GMT

Thank you!