Question Re: SAP Web Analytics - authorization issue in Technology Q&A

SAP Web Analytics - authorization issue

S0019631015 — Wed, 12 May 2021 05:54:23 GMT

Hi,

I am getting an authorization issue while creating spaces in SAP WebAnalytics. Can any of you face a similar issue? I followed the steps in the below link.

https://developers.sap.com/mission.cp-web-analytics-get-started.html

Screenshot of my issue :

Re: SAP Web Analytics - authorization issue

VikramKulkarni — Thu, 20 May 2021 07:43:58 GMT

Hi @vinaygvinaygodugu,

Thanks for reaching out to us.

With reference to your concern, I can see that the error message clearly indicates that you are supposed to create an admin role in your subaccount and log in to the SAP Web Analytics application. If you have already done so, please log out and log in back/ refresh the page.

Ensure that you have followed Step 5: Create a customer admin role in the first tutorial Set Up SAP Web Analytics.

To create a role,

Logon to SAP BTP trial cockpit.
Go to Subaccount
Go to Security->Role Collections -> Create New Role Collection --> Create new one
Click the newly created role and select Edit.
In the Roles section, select Add a Role.
In the Role Name list, select _Web Analytics Admin.

Please feel free to reach out to me if there are further questions and I will be happy to assist on this.

Regards,
Vikram Kulkarni

Re: SAP Web Analytics - authorization issue

S0019631015 — Thu, 20 May 2021 08:45:08 GMT

I did that, but still no luck

Re: SAP Web Analytics - authorization issue

VikramKulkarni — Fri, 21 May 2021 05:49:08 GMT

Hi Vinay,

Seems like it requires deeper investigation. Please do the needful by opening the issue from your end. Here are the steps to follow.

Click on the Provide Feedback at RHS in this Tutorial https://developers.sap.com/mission.cp-web-analytics-get-started.html.
Choose to open an issue on the dialogue.
Share the following details:

Your subaccount and global account details.
SAP Web Analytics Application URL, you will get it upon clicking on Go to Application
About information in the Application
Attach the screenshot of an error message as well.
This will help me to investigate further and I am happy to help you.

Re: SAP Web Analytics - authorization issue

VikramKulkarni — Mon, 31 May 2021 06:12:23 GMT

Hi vinaygodugu,

Thanks for sharing the requested details.
We can able to work on the reported concern and provide you the resolution. You have confirmed that you can now able to access and try out the service.

Thanks for your feedback.

Regards,
Vikram