Question Re: How set combo box in Technology Q&A

How set combo box

lucie16 — Wed, 30 Jun 2021 10:27:18 GMT

Hi again,

sorry if this has an asnswer somewhere else, but I couldn't find it.

I have a simple combo box - drop down with options, where you select just one option and you can't write in it.

I want to select one option in my RPA in Cloud Studio, but I couldn't find a solution.

Here is my captured page:

Btw. I am able to set text field (above it) without a problem.

I already tried:

Set element - Value: "4 Malá" (one of the options) ---> error: select option not found
Click on the field element and then Click on the option element ---> automation successfully ended, but the option isn't selected
Mouse Click (Element) on the field ---> error: timeout
Select element: "4 Malá" (one of the options) ---> error: is not a function
2x Mouse Left Click with specific coordinates ---> this worked, but it is dependent o screen size and I don't want to use it

I also wanted to try capture on hover to see all options, but when I run it shows me: "Launching capture tool..." and after a while: "Capture on hover cancelled". I found that Capture on hover is available for Desktop Agent 2.0.12 and upper. I have 2.0.10 and can't upgrade it now.

Any help would be appreciated.

Re: How set combo box

former_member200925 — Tue, 13 Jul 2021 04:08:11 GMT

Hi Lucie

Can you send the complete code from tags Select and Option by HTML code ?

thanks and regards

Re: How set combo box

lucie16 — Tue, 13 Jul 2021 08:25:17 GMT

Hi Anderson,

Is this code, which you meant?

<tr>
    <td>
      <label id="label_ticket_detail-ticket_priority"  ct="Label" class="urLblStd urVt" style="white-space:nowrap;" for="ticket_detail-ticket_priority"
            onclick="sapUrMapi_Label_focus('label_ticket_detail-ticket_priority','ticket_detail-ticket_priority',event);"><span>Priorita          </span></label>
    </td>
    <td>
      <select class="urDdlWhl" id="ticket_detail-ticket_priority" ct="DDL" name="ticket_detail-ticket_priority"><option value="">(nevyplněno          )<option value="1">1 Urgentní<option value="2">2 Vysoká<option value="3">3 Střední<option value="4">4 Malá<option value="5">5 Komfort</select>
    </td>
</tr>

Lucie

Re: How set combo box

former_member802315 — Thu, 12 May 2022 15:12:48 GMT

How did you solved this Lucie

Re: How set combo box

carina0101 — Thu, 12 May 2022 18:41:21 GMT

Hi Lucie

If i understood correctly.. i had a similar issue and solved when i declared "Element Class = Menu Bar" as can you see in the attached print screens: select-option-2.png select-option1.png

I hope can help you.

Best, Carina.-