Question Re: Web intelligence email schedule missing from field in Technology Q&A

Web intelligence email schedule missing from field

former_member587532 — Wed, 09 Dec 2020 17:47:39 GMT

We recently upgraded to 4.2, but the from field is no longer available when scheduling and emailed report. I can't seem to find a setting where this needs to be changed.

Re: Web intelligence email schedule missing from field

ayman_salem — Wed, 09 Dec 2020 18:05:29 GMT

check if the "SMTPFrom" in "BIlaunchpad.properties" are set to true or not.

# Shared Destination From Field. Enables or Disables the From field when scheduling ......
SMTPFrom=true

...

if not, set it to true and restart the tomcat

Re: Web intelligence email schedule missing from field

mhmohammed — Wed, 09 Dec 2020 18:07:32 GMT

Hi Steve,

I see the From field in BI 4.2 SP6, so you need to check your settings as Ayman says, and/or contact BO Admin to see if it's a privilege issue.

Thanks,
Mahboob Mohammed

Re: Web intelligence email schedule missing from field

former_member587532 — Wed, 09 Dec 2020 18:47:48 GMT

I don't see the setting option in that(or any properties) file at all. Any concern just adding it?

Re: Web intelligence email schedule missing from field

ayman_salem — Wed, 09 Dec 2020 18:53:58 GMT

If not, add it and restart the tomcat

It should be in "BIlaunchpad.properties" and "FioriBI.properties"

Re: Web intelligence email schedule missing from field

former_member587532 — Wed, 16 Dec 2020 20:01:54 GMT

The trick here was that our custom properties file has to explicitly call out the setting, leaving no setting will not default back to the standard properties file even if that was set to SMTPFrom=True. Thanks for the help.

Re: Web intelligence email schedule missing from field

ayman_salem — Wed, 16 Dec 2020 20:52:29 GMT

so add it to the files under custom directory.

if the Answer is OK, then kindly accept it and close.

Re: Web intelligence email schedule missing from field

MeydanMansurov — Fri, 09 Aug 2024 07:50:33 GMT

hi all, i have the same problem with 4.3 bi bo, file config not helps