Question Re: Does /conversations API even work? in Technology Q&A

Does /conversations API even work?

Former Member — Thu, 21 May 2020 12:37:04 GMT

Hi!

Was anybody able to retrieve conversations via API? I am using URL https://api.cai.tools.sap/connect/v1/conversations and always getting no result:

{ "results": [], "message": "No conversations" }

Re: Does /conversations API even work?

kpnair — Thu, 21 May 2020 13:53:46 GMT

Hi danylo.smirnov,

Hope you have tested the chat bot once so that some messages are logged in Monitor section. 🙂

Yes you need to try as follows.

Please refer Showing conversation & Indexing conversation session.

https://cai.tools.sap/docs/api-reference/?javascript#conversations

Get the id from the result set and pass the conversation ID.

Regards,
Kannan

Re: Does /conversations API even work?

Former Member — Thu, 21 May 2020 14:49:26 GMT

Hi Kannan,

Thank you for the feedback!

That is exactly what I did. I have tested chatbot to have some messages there. Then I have copied developer token from settings and sent GET request as on screenshot with developer token. Am I missing anything?