Question Re: SUM 17 JAVA stack not open in browser in Technology Q&A

SUM 17 JAVA stack not open in browser

Former Member — Tue, 13 Sep 2016 10:42:45 GMT

Hi All,

I installed SAP Netviewer 7.3 EHP1 java EP portal and going to upgrade sp01 to sp13 so I created stack file from solman

Now going to start SUM but getting error in chrome "Not Found Unable to locate the requested resource"

Mozilla page not display and same in IE11

I had sap hostagent 7.21 sp10 then upgrade to sp17 still having same issue means software update manager initial page not come

user name and password coming after that java stack not open

If anyone encountered this kind of error please help and advise.

Thank in advance

Regards,

Santosh

Re: SUM 17 JAVA stack not open in browser

Former Member — Tue, 13 Sep 2016 14:13:33 GMT

Hi Santosh,

Can you share the command used to start the SUM tool and the URL used for calling the SDT GUI.

Also can you check if sapup process is started after you start SUM.

Thanks,

Manas

Re: SUM 17 JAVA stack not open in browser

Former Member — Tue, 13 Sep 2016 16:24:48 GMT

Hi Santosh,

Did you register the SUM from /usr/sap/SID/SUM? which url did you use to starting the SUM?

For register SUM in host agent, with the root user execute the next command from /usr/sap/SID/SUM: ./STARTUP confighostagent SID
To starting the SUM for java, use one of the following url:
- https://hostname:1129/lmsl/sumjava/SID/index.html
- http://hostname:1128/lmsl/sumjava/SID/index.html

Best regards from Chile,

@fepezoabarca

Re: SUM 17 JAVA stack not open in browser

Former Member — Wed, 14 Sep 2016 10:35:24 GMT

Hi Manas,

./STARTUP confighostagent SID

http://hostname:1128/lmsl/sumjava/SID/index.html

Yes SAPup process is running also I kill SAPup restart still same issue

Regards,

Santosh

Re: SUM 17 JAVA stack not open in browser

Former Member — Wed, 14 Sep 2016 10:39:06 GMT

Hi Felipe,

I tried same thing still same error

One more thing I noticed when I give command netstat -an |grep 1128 I got /tmp/.sapstream Time out not established

Have you any idea for the same

Telnet is happen on port 1128.

Regards,

Santosh

Re: SUM 17 JAVA stack not open in browser

Former Member — Wed, 14 Sep 2016 13:05:58 GMT

Hi Santosh,

Try to use the IP in the URL, something like http://IP:1128/lmsl/sumjava/SID/index.html. If that not work, please tell me which patch level has your SAP Host Agent? Take a look to following SAP notes:

Best regards from Chile,

@fepezoabarca

Re: SUM 17 JAVA stack not open in browser

shinglon_souksamrane — Thu, 15 Sep 2016 08:50:10 GMT

Hi Santosh,

I remember that I got a similar issue:

Folder SUM needs <SID>adm rights:

Try this:

chown -R <SID>adm:sapsys /usr/sap/<SID>/SUM.

Good luck!

Regards,

Shinglon