Question Re: Printer Properties grayed during selecting the windows printer in Technology Q&A

Printer Properties grayed during selecting the windows printer

Former Member — Sun, 17 Apr 2016 04:53:51 GMT

Dear Experts, We are facing a issue from beginning. When users doing the printing from SAP.. the Properties got disabled. Our printer settings at SPAD is at below:

Device Type:PDF1

Device Class: Standard

Printer Access Method: G

Host Printer: __default At SAP level the properties is working fine. But during printer selection is goes disabled. See the below images:

Then,

See the last image... the properties goes disabled. But when we print any document from windows... this properties works good. How to resolve it please help me.

Regards,

Asaduzzaman

Re: Printer Properties grayed during selecting the windows printer

Former Member — Sun, 17 Apr 2016 06:28:53 GMT

Hi Asaduzzaman

you may need check the following :

SPAD , display your output device " ZLocal" go to output attributes , check the below values :

also , the problem is common for all users , or specific user ?

BR
M. Ezzat

Re: Printer Properties grayed during selecting the windows printer

Former Member — Sun, 17 Apr 2016 06:43:43 GMT

Dear Ezzat, The output attribute in SPAD at my system is same as your image. And this problem is common for all users. Regards, Asaduzzaman

Re: Printer Properties grayed during selecting the windows printer

Former Member — Sun, 17 Apr 2016 11:40:30 GMT

Hi Asaduzzaman

Both SAP & printers in the same network ?

M. Ezzat

Re: Printer Properties grayed during selecting the windows printer

S_Sriram — Sun, 17 Apr 2016 12:06:26 GMT

Hi Asaduzzaman

Use the print device type "SWIN" and then try the printout.

Re: Printer Properties grayed during selecting the windows printer

Former Member — Mon, 18 Apr 2016 03:29:45 GMT

Dear Sriram,

Actually we need to use the device type pdf1, Because we are using adobe forms. See below image.

Then after clicking the on the document, below screen is coming.

means total 707 document. If we print directly from spool all the 707 documents printing. We want to print selectively from here. For example firstly we want to print first 100 adobe document.

How to do it. Please help me.

Regards

Asaduzzaman

Re: Printer Properties grayed during selecting the windows printer

S_Sriram — Mon, 18 Apr 2016 04:35:38 GMT

Hi Asaduzzaman

1. Use the device type PDFUC

2. Could you share the SAPGUI version & SP level? and use the PCL6 printer driver.

Re: Printer Properties grayed during selecting the windows printer

Former Member — Mon, 18 Apr 2016 04:41:39 GMT

Hi Asaduzzaman

if you used adobe form your printer settings at SPAD is at below :

M. Ezzat

Re: Printer Properties grayed during selecting the windows printer

former_member608234 — Thu, 17 Oct 2019 13:24:04 GMT

Just to complete the information. The properties can not be changed for PDF spools.

Now we have the SAP note 2462956 - Unable to edit properties in Windows print dialog pop-up, that explain this.