Question Re: Launchpad is empty in Technology Q&A

Launchpad is empty

Former Member — Tue, 07 Jul 2015 20:50:26 GMT

Hi,

We have installed and configured Fiori landscape for Requisition Approval and Purchase Order Approval. We setup the users as directed by the documentation. The Launchpad designer looks good. However, when we open the Launchpad, it is blank. We don't see the approve requisitions or approve purchase orders.

We must have missed a step in the back-end? Your help will be greatly appreciated.

Best Regards,

Rick

Re: Launchpad is empty

kammaje_cis — Wed, 08 Jul 2015 04:02:57 GMT

Rick

-> Keep the developer tools open (F12) and reload the launchpad. Report any errors in console as well as network tab of developer tools.

-> Did you assign "Fiori Groups" that contain these tiles to the user roles?

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 05:10:42 GMT

HI Rick,

Please check have you assigned the roles related to PR, PO approval tiles and SAP_ui2_user_700.

Also check the authorization objects S_DEVELOP, S_PB_CHIP and /UI2/CHIP are assigned to users in the frontend.

Regards,

Praveen.

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 06:50:14 GMT

Hi Rick,

Can you forward which odata service you activated in system alias and which odata service activated on local

if you assign proper role and authorisation then you have missed out to activated odata service because there is 5 odata service need to activated to launchpad then you will get PR apps icon on launchpad

Regards,

Santosh

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 12:56:35 GMT

Hi Krishna,

Thank you for your reply. I didn't receive any errors with the developer tools open (console or network tab).

I don't believe we assigned "Fiori Groups" for these tiles to the user roles. Can you explain?

We did take care of the following in the back-end:

Assign roles SAP_MM_PO_APV_APP and SAP_MM_PR_APV_APP to the user.

If there is a document/link to setup the Fiori Groups and add tiles to user roles, please point me in the right direction.

Thanks again for your help.

Best Regards,

Rick

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 13:02:33 GMT

Hi Rick,

Please check below links it may be helpfull for your case.

App Implementation: Approve Purchase Orders - SAP Fiori Apps - SAP Library

App Implementation: Approve Requisitions - SAP Fiori Apps - SAP Library

Regards,

Praveen.

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 13:08:59 GMT

Hi Praveen,

We assigned the SAP_UI2_USER_700 to users, but didn't include the S_DEVELOP, S_PB_CHIP and UI2/CHIP authorization objects. Are these additional authorization objects needed to display the two tiles in the Launchpad?

Thank you for your help.

Best Regards,

Rick

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 13:13:25 GMT

Hi Santosh,

We have the 5 on local and the two approvals set for the back-end alias.

UI2/PAGE_BUILDER_CONF

_PERS

_CUST

UI2/INTEROP

UI2/TRANSPORT

All 5 above are local.

The GBAPP_POAPPROVAL and GBAPP_PRAPPROVAL are both pointed to back-end alias.

Please advise if that is correct.

Thanks for your help.

Best Regards,

Rick

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 13:19:33 GMT

Hi Praveen,

I followed both links previously. I am not seeing where it tells about groups/tiles to end users for the launchpad.

Any help is greatly appreciated.

Best Regards,

Rick

Re: Launchpad is empty

kammaje_cis — Wed, 08 Jul 2015 14:28:44 GMT

'Catalogs' give you authorization to the apps. But 'Groups' put them into your Launchpad. So in Gateway server, a user should have a Role, which has a Catalog as well as a Group. Both these Catalogs and Groups should have your target Tile.

Did you assign any such Role to the user in Frontend (Gateway)?

SAP provides a sample such role for each set of apps. You can find it in the Firo app reference library under 'Configuration' node. So if you wnt a quick result you can try assigning Role SAP_MM_BCR_BUYER_X1 to the user in Gateway system.

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 15:17:43 GMT

Hi Krishna,

I assigned the role SAP_UI2_ADMIN_700 to the front-end user. We also created the SAP_UI2_USER_700 role for the end user. What am I missing to get the groups assigned so the tiles show up in the Launchpad?

Thank you very much for your input/help!

Best Regards,

Rick

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 15:59:09 GMT

Hey Rick,

If you want to check for errors, run the following transactions:

/IWBEP/ERROR_LOG - Gateway Backend Error Log

/IWFND/ERROR_LOG - Gateway Error Log

/IWFND/APPS_LOG - Gateway Application Log Viewer

99% of the time you should be able to figure out what you are missing or have not activated yet from the above.

Also, run a trace in ST01 to catch any authorizations that you might be missing too.

I find using Chrome is the best browser and use the F12 tools (Console tab) to see what kind of errors may be in the background. WAY better than what IE has to offer out of the box.

Cheers,

Kevin

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 16:25:09 GMT

Hi Kevin,

Thanks for your reply. The logs were all empty. The ST01 trace file was also empty. The Launchpad designer looks good.

Any help is greatly appreciated.

Best Regards,

Rick

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 17:09:29 GMT

Hey Rick,

I have implemented both of these apps for testing purposes in our sandbox...

Have you assigned this role to the user?

SAP_MM_TCR_T_X1 - SAP Role for MM - Transactional Apps

These are also needed for the apps to work.

So, absolutely nothing shows up in the launchpad? Can you click the top left and see if you have any tile catalogs?

Do you have all the services active in SICF? In SICF, put MM_* in the Service Name field and click on apply. You will see entries in /sap/bc/bsp/sap and /sap/bc/ui5_ui5/sap. You have to activate the services in BOTH locations. For you, MM_PO_APV and MM_PR_APV.

You also need to make sure that you have set up the Workflow Task ID for the Approve Purchase Order App and for the Approve Requisition App.

AND, define the Purchase Requisition Texts, 08 (I believe) - Approval and Rejection Notes.

Cheers,

Kevin

Re: Launchpad is empty

kammaje_cis — Wed, 08 Jul 2015 17:15:35 GMT

Assign Role SAP_MM_BCR_BUYER_X1 in frontend and check. If you are able to see the tiles, that means that problem is with Groups/Catalogs.

I would suggest you understand Catalogs and Groups first.

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 17:38:51 GMT

Kevin,

Thanks again for your reply. I will ask Security to assign the role SAP_MM_TCR_T_X1 to my user ID and will check. Nothing shows up in the Tile Catalog.

The MM_* SICF services are active in two places in the front-end. Do they also need to be activated in the back-end system?

I will also check on setting up the Workflow Task. I have not done that yet.

Thanks again for your help.

Best Regards,

Rick

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 17:54:00 GMT

Hi Rick,

Ask security team to assign the copy of roles SAP_MM_BCR_Buyer_X1 and SAP_MM_TCR_T_X1 to user and check it.

SAP inbuild catalogs and groups for Purchaseorder and purchase requistions are assigned in the above roles.

Regards,

Praveen.

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 17:55:42 GMT

Hey Rick,

In our system, the GBAPP_POAPPROVAL and GBAPP_PRAPPROVAL are both under the LOCAL system alias.

Can you post a screen shot of what your launchpad looks like?

Cheers,

Kevin

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 18:16:00 GMT

Hey Kevin,

Please see the attached screen shot. Perhaps I need to change my two back to local system alias instead of pointing to back-end alias?

Thanks again for all your input and help!

Best Regards,

Rick

Re: Launchpad is empty

Former Member — Wed, 08 Jul 2015 18:22:40 GMT

Hey Rick,

I would try that... Do you have the TRANSPORT service active? Also activate PAGEBUILDER_SERVICE_V_0_1.

Can you post the services that you have activated in /IWFND/MAINT_SERVICE? Sort descending so we can see the Z ones that are active...

All my services except for the TASKPROCESSING ones, and they point to a different system alias.

Cheers,

Kevin