Question Re: Netweaver 7.3 installation: error during "Install Java Engine" in Technology Q&A

Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Wed, 17 Sep 2014 11:51:53 GMT

Hi,

I´m triying to install the Application Server Java for Netwaver 7.3 (new installation on a Windows Server 2012). Everything procede well until the "Install Java Engine" where I receive the following error:

The problem is similar to this , but in my case:

1) the error code is 8

2) the database is MSSQL 2008 R2 (included in the installation packages) and not Oracle

Re: Netweaver 7.3 installation: error during "Install Java Engine"

divyanshu_srivastava3 — Wed, 17 Sep 2014 12:01:25 GMT

May be you can supply the logs and we can check on this.

Regards,

Re: Netweaver 7.3 installation: error during "Install Java Engine"

former_member193393 — Wed, 17 Sep 2014 12:11:04 GMT

Hello Josef,

From my past PI installation experiences, the generic solution for AS JAVA installation errors during the step "Install Java engine" is updating your kernel manually to the latest one and simply retry your installation from the point of failure.

1. don't stop the installtion

2. stopsap

2. uncar your kernel SAPEXE* & SAPEXEDB* files in your respective kernel dir's

3. startsap

4. retry your installation

Hope this helps..

Br,

Saiganesh.

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Wed, 17 Sep 2014 12:30:58 GMT

Which one you need?

Re: Netweaver 7.3 installation: error during "Install Java Engine"

S_Sriram — Wed, 17 Sep 2014 12:39:32 GMT

Just do the stop the installation, do the full restart and then try again in the same phase

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Reagan — Wed, 17 Sep 2014 12:45:42 GMT

Have you checked the jstart_bootstrap_J00.log file ?

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Wed, 17 Sep 2014 12:49:09 GMT

It is empty

Re: Netweaver 7.3 installation: error during "Install Java Engine"

divyanshu_srivastava3 — Wed, 17 Sep 2014 12:56:22 GMT

Anyway. supply last 4 files that you see in logs.

Also check for same in work directory.

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Reagan — Wed, 17 Sep 2014 12:59:29 GMT

Aren't there any other bootstrap logs ?

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Wed, 17 Sep 2014 13:08:16 GMT

Hi Josef,

Try to figure out, these notes should help

1916706 - ERROR - The Java VM terminated with a non-zero exit code

1316652 - Analysis of startup errors for the AS Java 7.10

and this too. Check if it helps

1947115 - Java startup issue during Installation / System Copy on step 'runBootStrap'

Thanks

Amit

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Wed, 17 Sep 2014 13:41:51 GMT

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Wed, 17 Sep 2014 13:56:43 GMT

I downloaded the package 51048277_6- Krnl_7.21_WIN__IA32__IA64__x64__SP06. Inside there is a folder MSS with the SAPEXEDB.SAR. The SAPEXE file is the one inside the DBINDEP folder? And I have to replace the same files in the folder that initially I set for the UC Kernel 73?

Re: Netweaver 7.3 installation: error during "Install Java Engine"

former_member193393 — Wed, 17 Sep 2014 18:48:00 GMT

Yes those are the files. Pls update your kernel as said above and retry the installation i.e., uncar your .SAR files in the following locations & give a retry.

/usr/sap/J09/J00/exe

/usr/sap/J09/SYS/exe/run

Br,

Saiganesh.

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Thu, 18 Sep 2014 06:44:14 GMT

I don´t have a folder /usr/sap/J09/SYS/exe/run. In the path usr/sap/J09/SYS/exe/ i have 3 folder:

jvm, mssjdbc and uc

Re: Netweaver 7.3 installation: error during "Install Java Engine"

S_Sriram — Thu, 18 Sep 2014 07:05:59 GMT

Hi Josef

Open the Command prompt just type the command JAVA -version could you share the screen shot

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Thu, 18 Sep 2014 07:14:17 GMT

When I do that the message I received is: 'JAVA' is not recognized as internal or external command, operable program or batch file. As I understood the SAPInst is using is own java machine or I have to istall separatelly a specific java version?

Re: Netweaver 7.3 installation: error during "Install Java Engine"

divyanshu_srivastava3 — Thu, 18 Sep 2014 07:27:14 GMT

As requested before, send me the logs as I have asked.

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Thu, 18 Sep 2014 07:31:34 GMT

You mean SDTServer.log, server.err, server.out and server.trc contents?

Re: Netweaver 7.3 installation: error during "Install Java Engine"

divyanshu_srivastava3 — Thu, 18 Sep 2014 07:33:44 GMT

I am asking for the work directory logs for concerned system and also, if you can supply above, all in z zip file, that would be good.

Regards,

Re: Netweaver 7.3 installation: error during "Install Java Engine"

Former Member — Thu, 18 Sep 2014 07:34:03 GMT

Valerio,

Did you have had a look at this note by any chance ?

1947115 - Java startup issue during Installation / System Copy on step 'runBootStrap'

Thanks

Amit