Question Re: Root Cause Analysis Error in Technology Q&A

Root Cause Analysis Error

Former Member — Mon, 04 Aug 2014 11:14:46 GMT

Hello colleagues,

I have error in Root Cause Analysis in this step,

Select System and click in;

Select Click here to load....

Error,

Can you help me?

Thanks.

Re: Root Cause Analysis Error

divyanshu_srivastava3 — Mon, 04 Aug 2014 11:18:35 GMT

Run automatic configuration in solman setup to activate BI

Re: Root Cause Analysis Error

Former Member — Mon, 04 Aug 2014 11:20:51 GMT

Hi Divyanshu,

How to activate the solman setup to BI?

Regards.

Re: Root Cause Analysis Error

Former Member — Mon, 04 Aug 2014 11:41:00 GMT

Hi Divyanshu,

In the Automatic I have activate all services it´s ok?

Thanks

Re: Root Cause Analysis Error

Former Member — Mon, 04 Aug 2014 11:46:28 GMT

Hi Victor,

How can I address Error messages in Workload Analysis ?

You are receiving messages similar to this while browsing the Workload Analysis tabs:

Notification number BRAIN 278, BRAIN 277
"Web application processing terminated"
Error in template 0TPL_0SMD_MPEH_WA_Q0001

Note that the template name and BRAIN error code may vary.

In any case you must refer to SAP note 1342231 : ST: Manual actvtn. of BI Content for E2E diagnostics

Please check the below link for more details

FAQ - End to End Root Cause Analysis - Solution Manager - SCN Wiki

Rg,

Karthik

Re: Root Cause Analysis Error

Former Member — Mon, 04 Aug 2014 11:58:34 GMT

Hi Victor,

Checked the sapnote 1669108 - Workload Analysis - Error loading template <TEMPLATE_NAME>

Also check the document

With Regards

Ashutosh Chaturvedi

Re: Root Cause Analysis Error

divyanshu_srivastava3 — Mon, 04 Aug 2014 12:00:55 GMT

Hi Victor,

Can you check below note:

1897001 - RCA has no data, no extractor is running and E2E EFWK Resource Manager jobs return "A previous RM is still running - this instance will not be started." in Solution Manager 7.10

Also, what is your SP level.

You may have to manually activate BI and infocubes in solman BI client.

Divyanshu

Re: Root Cause Analysis Error

Former Member — Mon, 04 Aug 2014 12:02:04 GMT

Hi Victor,

Also check the respective SP level RCA template and reload the template ( template available in the respective notes)

1989380 - RCA template for Solution Manager 7.10 SP11

Go to Solution Manager administration work center,
Select the Infrastructure scenario on the left,
Click on the Content button and select the Root Cause analysis option.
On the tab "Stores", you can use the "browse" and "custom upload" buttons to upload the XMLs.
Next time the extractors will run, they will use those new templates and collect the expected data.

Rg,

Karthik

Re: Root Cause Analysis Error

divyanshu_srivastava3 — Mon, 04 Aug 2014 12:04:12 GMT

Search for "RCA template for Solution Manager 7.10" for your SP level.

Re: Root Cause Analysis Error

Former Member — Mon, 04 Aug 2014 12:47:51 GMT

Hi Ashutosh,

I read the note 1669109 but in system BW (productive, test and development) in transaction RSA1 I don't have the object,

Can you help me?

Thanks

Re: Root Cause Analysis Error

divyanshu_srivastava3 — Mon, 04 Aug 2014 14:25:00 GMT

What is your SP level of solution manager ?

Re: Root Cause Analysis Error

Former Member — Tue, 05 Aug 2014 08:15:24 GMT

Hi Divyanshu,

Solution Manager,

Thanks.

Re: Root Cause Analysis Error

divyanshu_srivastava3 — Tue, 05 Aug 2014 08:20:54 GMT

just goto system status and tell me the value of ST component.

Divyanshu

Re: Root Cause Analysis Error

Former Member — Tue, 05 Aug 2014 08:25:00 GMT

Hi Divyanshu,

The ST component,

Thanks.

Re: Root Cause Analysis Error

divyanshu_srivastava3 — Tue, 05 Aug 2014 08:31:36 GMT

So you are on SP11.

Upload 1989380 - RCA template for Solution Manager 7.10 SP11 using note and re-execute the automatic setup. Check jobs and extractor status.

Re: Root Cause Analysis Error

Former Member — Tue, 05 Aug 2014 08:40:33 GMT

Hi Victor,

I think the ccms object are not activated in the solman system.

Follow the sapnote 1342231 - ST: Manual actvtn. of BI Content for E2E diagnostics SP18-28

Also checked the job CCMS_BI_SETUP and also run the transaction RSTCO_ADMIN to check the activation.

With Regards

Ashutosh Chaturvedi

Re: Root Cause Analysis Error

Former Member — Tue, 05 Aug 2014 08:50:00 GMT

Hi Victor,

Did u tried post at Aug 4, 2014 5:32 PM (in response to VICTOR BARAHONA).?

Rg,

Karthik

Re: Root Cause Analysis Error

Former Member — Tue, 05 Aug 2014 09:50:34 GMT

Hi Divyanshu,

In the note 1989380 - RCA template for Solution Manager 7.10 SP11 tell me download this xml but but not that I have to download me. Can you help me?

Thanks.

Re: Root Cause Analysis Error

divyanshu_srivastava3 — Tue, 05 Aug 2014 09:56:30 GMT

Hi Victor,

I have check this note again, seems your problem is not with these templates.

Infact, what Ashutosh Chaturvedi has suggested makes more sense.

Check CCMS_BI_SETUP and with tcode RSTCO_ADMIN

Divyanshu

Re: Root Cause Analysis Error

Former Member — Tue, 05 Aug 2014 10:04:31 GMT

Hi Victor,

Also do check the sapnote 1110013 - ST: Manual activation of BI Content for E2E Diagnostics SP13

Also checked the document attached to it.

With Regards

Ashutosh Chaturvedi