Question Re: agent assignment to workflow task in Technology Q&A

agent assignment to workflow task

Former Member — Thu, 03 Apr 2014 13:29:45 GMT

Hi all,

1) I have assigned a workflow(sub workflow) in a activity step in main workflow and assigned workflow task no ws99900258 in that step.i have tried to assign agents as general task.

i couldn't do it.its showing that please place the cursor..some thing.

Kindly let me know how to assign to a workflowid.

2) in another workflow i am facing the problem is "mandatory import element(workflow container object(z_plm_sbc) is not explicitly provided".

Kindly let me know how to rectify this error.

Regards,

Ramesh.

Re: agent assignment to workflow task

Former Member — Thu, 03 Apr 2014 13:40:42 GMT

Hello,

It would help if you could post the exact error. I don't know what a cursor would have to do with setting General Task.

As for mandatory import element missing, the answer is in the error message. Make sure when the (starting?) event is created that it has a valid instance of that object bound to it.

regards

Rick Bakker

Re: agent assignment to workflow task

Former Member — Thu, 03 Apr 2014 14:56:49 GMT

Hi Ramesh,

1. Open the workflow ws99900258 in tcode PFTC,

Menu options -- > additional data-->agent assignment --> maintain --> select your workflow (this is where you are missing)

click on "atttributes' buttone..

Make it as general.

2. In your workflow some of the elements are mandatory, pass the required value into that element.

This is you have to mention in the Binding ..

Regards,

Murali Krishna,

Re: agent assignment to workflow task

Former Member — Sat, 05 Apr 2014 14:34:32 GMT

Hi Murali,

I have done what mentioned earlier.but thing is it is happening for main workflow ID only...but i have assigned three subworkflows to the activity steps in the main workflow.When i try to assign agent to sub workflow IDs,its not showing the general task but i am getting that dailog box which has radio button general task,i am selecting it and clicking on transfer button.nothing is happening.

Kindly let me know how to assign agent to sub workflow ids.

thanks,

Ramesh.

Re: agent assignment to workflow task

Former Member — Sat, 05 Apr 2014 14:36:07 GMT

and also showing even error and workflow builder(main workflow) error in SWUD transaction.

pls let me know what might be the reason.

Re: agent assignment to workflow task

Former Member — Sat, 05 Apr 2014 14:36:33 GMT

EVENT error

Re: agent assignment to workflow task

Former Member — Sat, 05 Apr 2014 15:13:23 GMT

Ramesh,

To assign agents to a Task, first, make it as GENERAL TASK ( where ever you required ).

For agent assignment in sub workflows, you have to maintain the agents in that (sub) workflow itself.

So, in 3 sub workflows, maintain the agents as per your requirement.

Provide the screen shot of error what you are facing in SWU3, that may easy to understand the problem.

Regards,

Murali Krishna.

Re: agent assignment to workflow task

Former Member — Sat, 05 Apr 2014 15:24:59 GMT

yeah..i am trying to mantain agents in sub workflows as you said only...but when i click on attribute button its showing dailog box which has general task radio button..when i click on transfer button..nothing is happening..."please position the cursour validly".this is what i am getting...if it main workflow ..i am not getting this problem..

Re: agent assignment to workflow task

Former Member — Sat, 05 Apr 2014 15:34:57 GMT

can you please share the screen shot of that.

and click on that message "please position.....", it will open help window how to resolve that error.

Regards,

Murali Krishna.