Question Re: EIM AdaptiveProcessingServer Running with Errors in Technology Q&A

EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Tue, 24 Dec 2013 17:15:44 GMT

Hi ,

I have installed DS & IS in my system . I have seen in the server status in the Central Configure Manager as EIM Adaptive Processing Server running with Errors. I have checked in the CMC it is showing like

Data Cleansing Advisor Service
The service did not start
This service has no configuration property.

Please help me how to resolve this issue.

Thanks & Regards,

Ramana.

Re: EIM AdaptiveProcessingServer Running with Errors

venkat_madireddi — Tue, 31 Dec 2013 18:22:19 GMT

Hello Venkata Ramana,

Please follow these steps and send me the log files for more information .

1. In CMC -> Servers -> EIMAdaptiveProcessingServer -> properties

2. Set the log level to High for Tracelog service

3. Restart the EIMAdaptiveProcessingServer

4. Please send me the following glf files under <drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\logging

1. aps_EIM_<hostnam>.EIMAdaptiveProcessingServer_DcaTrace_trace*.glf

2. aps_EIM_IQI_DQT_000.EIMAdaptiveProcessingServer_trace*.glf

Thanks

Venkat Madireddi

Re: EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Tue, 31 Dec 2013 20:12:46 GMT

Hi Venkat ,

Thanks for your support.

As per your instructions I changed the trace level settings to high and restarted the EIMAdaptiveProcessing Server. GLF files are generated in the logging . But I cannot attach the file because of not compatibility type for attachments and size of the log file more than 1 MB .

Could You please tell me the alternative to share the log files .

Thanks & Regards,

Ramana.

Re: EIM AdaptiveProcessingServer Running with Errors

venkat_madireddi — Tue, 31 Dec 2013 21:41:11 GMT

Hi Ramana ,

In aps_EIM_<hostnam>.EIMAdaptiveProcessingServer_DcaTrace_trace*.glf file , you should see debug trace information . Just put the trace information with today's date .

Thanks

Venkat

Re: EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Wed, 01 Jan 2014 09:09:47 GMT

Hi Venkta,

I didn't see any DcatTrace_trace file in the logging. I have found the below tracing files

aps_HANVIKASAI_WIN7.AdaptiveProcessingServer_trace.000001.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000002.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000003.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000004.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf

cms_HANVIKASAI_WIN7.CentralManagementServer_trace.000001.glf

jobserver_HANVIKASAI_WIN7.ISJobServer_MM.SchedulingService_CHILD0_trace.000001.glf

SIA_HANVIKASAI_WIN7_trace.000001.glf

SvcMgr_2408_2013_12_31_19_39_42_856_trace.glf

Please let me know which one I have to send or I have to change any settings to generate the log file that you mentioned in your post.

Thanks & Regards,

Ramana.

Re: EIM AdaptiveProcessingServer Running with Errors

venkat_madireddi — Thu, 02 Jan 2014 15:43:10 GMT

Hi Ramana,

If you are not seeing *DcaTrace_trace*.glf after updating the EIMAdaptiveProcessingServer tracelog to High , then send me the aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf file .

Thanks

Venkat

Re: EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Sun, 05 Jan 2014 17:17:42 GMT

Hi Venkat ,

Please find the aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf file trace file attachment .

I am sending the file by making two parts because of attachment size restrictions . I am attaching the file part 1.

Thanks & Regards,

Ramana.

Re: EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Sun, 05 Jan 2014 17:18:35 GMT

Hi Venkat ,

Please find the aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf file trace file attachment .

I am sending the file by making two parts because of attachment size restrictions . I am attaching the file part 2.

Thanks & Regards,

Ramana.

Re: EIM AdaptiveProcessingServer Running with Errors

venkat_madireddi — Fri, 10 Jan 2014 15:29:56 GMT

Hello Ramana ,

I didn't find much information in trace log, can you confirm that you have set the tracelog service to High as discussed in earlier posts .

Also can check following in your environment

1. In CMC --> Core Services --> Stop EIM Adaptive processing server

2. Right click EIM APS --> Select services and make sure Data Cleansing Advisor service is part of selected services on right side . If this DCA service is not selected , select and Restart the EIM APS.

If DCA Service is already selected , Go to Step 3.

3. Can check if the following folders and files are available in your SAP BusinessObjects Enterprise install area.

<drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA

(and )

<drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA\Data

4.If all these files are available , Restart the EIM Adaptive processing server in CMC and then check the task manager and let me know if you see dbsrv12 process is running.

5. Is Information platform Services(BOE) installed on the same machine as IS ? If so, are you using the default SQLAnywhere database for Information platform Services(BOE) repository ?

Thanks

Venkat

Re: EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Mon, 13 Jan 2014 22:49:27 GMT

Hi Venkat,

Thanks for your reply . DCA files are missing in the folder.

<drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA\Data

Please help me how to get those files .

Thanks & Regards,

Ramana.

Re: EIM AdaptiveProcessingServer Running with Errors

venkat_madireddi — Tue, 14 Jan 2014 15:59:27 GMT

Hi Ramana,

Can you check if DCA service is selected as part of EIMAPS

1. In CMC --> Core Services --> Stop EIM Adaptive processing server

Re: EIM AdaptiveProcessingServer Running with Errors

Former Member — Tue, 14 Jan 2014 18:15:49 GMT

Hi,

What's the exact version of IPS, DS and IS? and what repo database is selected?

Thanks

Nawfal

Re: EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Thu, 16 Jan 2014 06:47:41 GMT

Hi Nawafal,

I am using the below components with versions .

IPS ---> 14.1.2.121 ,

DS ----->14.2.1.224

IS ------->14.2.1.220

repository database is Microsoft Sql server 2008 R2 Express edition.

I have not found DCA files in the folder <drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA\Data

But under EIM Adaptive processing server Data Cleansing Advisory service already selected in the right side of the services.

Thanks & Regards,

Ramana

Re: EIM AdaptiveProcessingServer Running with Errors

Former Member — Wed, 05 Feb 2014 16:42:12 GMT

I faced a similar issue a while back.. Check the thread below which might be helpful

Re: EIM AdaptiveProcessingServer Running with Errors

former_member136842 — Thu, 06 Feb 2014 09:17:07 GMT

Hi,

i had the same error in the BI Platform. Often after an update from 4.0 to 4.1. The following always did the trick.

1. Stop the APS

2. Navigate to <IPS_INSTALL_DIR>\SAP BusinessObjects Enterprise XI 4.0\java\pjs\container\work"

3. Delete the APS Folder.

4. Start the Server

If this didnt done the trick. Try to update your SAPJVM as shown in this Note:

http://service.sap.com/sap/support/notes/1870090

Regards

-Seb.

Re: EIM AdaptiveProcessingServer Running with Errors

Former Member — Thu, 13 Mar 2014 09:36:33 GMT

Hi Ramana,

Do you still have this issue?

If yes, you can check the following logs in "<IPS_INSTALL_DIR>\SAP BusinessObjects Enterprise XI 4.0\logging":

InformationSteward.AdminService.log
InformationSteward.ApplicationService.log

This symptom may indicate simple database access or permission problems to the repositories. You may search for denied queries in the log file.

Best regards,

Manuel

Re: EIM AdaptiveProcessingServer Running with Errors

venkataramana_paidi — Thu, 13 Mar 2014 10:32:36 GMT

Thanks Manuel ,

There are DCA files missing in the folder C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA\Data.

I have re installed and now it is working fine.

Thanks & Regards,

Ramana.

Re: EIM AdaptiveProcessingServer Running with Errors

JB_ — Mon, 05 May 2014 17:29:39 GMT

Hi,

I am facing exactly the same issue.

Did you install Support Pack 1 Patch 3 or just Support Pack 1?

I am having this issue installing Support Pack 1 Patch 3 ...

Re: EIM AdaptiveProcessingServer Running with Errors

Lynne_Lintelman — Mon, 05 May 2014 18:24:46 GMT

Hi,

Below are steps you can take to work around the issue you are seeing:

1. Copy the files that are in <Install Directory>\InstallCache\im.lac.icc.cdq.cognitivedq.pjs.services.backend-4.0-core-nu\14.2.1.<your build number>\actions\plugins\14.1.2

<Install Directory>\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\pjs\services\ICC.DCAService\lib

2. Restart the EIMAdaptiveProcessingServer.

Thank you,

Lynne

Re: EIM AdaptiveProcessingServer Running with Errors

Former Member — Wed, 30 Jul 2014 21:05:59 GMT

Hi Venkat...

I am facing the same Issue and i checked all the steps which you have mentioned.only thing which i did not find is dbsrv12 process is not not running when i checked the task manager on my server...

Thanks for your help.

Raj