Unable to determine installed languages java.lang.NullPointerException

Former Member — Tue, 10 Dec 2013 09:56:08 GMT

Hi! Each and every one here, I have a few problems, also please help me solve the: when I open a report with tell me error:

- Unable to determine installed languages

java.lang.NullPointerException

at java.util.Properties$LineReader.readLine(Properties.java:418)

at java.util.Properties.load0(Properties.java:337)

at java.util.Properties.load(Properties.java:325)

at com.businessobjects.report.web.shared.LangPacks.loadProperties(LangPacks.java:124)

at com.businessobjects.report.web.shared.LangPacks.getInstance(LangPacks.java:194)

at com.businessobjects.report.web.render.ViewerRenderer.writeViewerScript(ViewerRenderer.java:494)

at com.businessobjects.report.web.render.ViewerRenderer.renderResponse(ViewerRenderer.java:81)

at com.businessobjects.report.web.WorkflowController.renderViewer(WorkflowController.java:553)

at com.businessobjects.report.web.WorkflowController.doLifecycle(WorkflowController.java:276)

at com.businessobjects.report.web.WorkflowController.doLifecycle(WorkflowController.java:162)

at com.crystaldecisions.report.web.ServerControl._processHttpRequest(ServerControl.java:610)

at com.crystaldecisions.report.web.ServerControl.processHttpRequest(ServerControl.java:345)

at reporting.reportServlet.doGet(reportServlet.java:145)

at reporting.reportServlet.doPost(reportServlet.java:168)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1041)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:603)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)

at java.lang.Thread.run(Thread.java:662)

When I call on tool panel method, for example, zoom function will tell me when the error:

- Unable to set the ancestors

com.businessobjects.report.web.json.JSONException: JSONObject["ancestors"] is not a JSONArray.

at com.businessobjects.report.web.json.JSONObject.getJSONArray(JSONObject.java:456)

at com.businessobjects.report.web.shared.JSONParameter.getDiscreteValueFromJSON(JSONParameter.java:708)

at com.businessobjects.report.web.shared.JSONParameter.getValueFromJSON(JSONParameter.java:635)

at com.businessobjects.report.web.shared.JSONParameter.jsonToDefaultFieldValues(JSONParameter.java:613)

at com.businessobjects.report.web.shared.JSONParameter.getDefaultValues(JSONParameter.java:500)

at com.businessobjects.report.web.shared.JSONParameter.toParameterField(JSONParameter.java:920)

at com.businessobjects.report.web.shared.ParametersHelper.jsonToFields(ParametersHelper.java:309)

at com.businessobjects.report.web.state.ViewerState.restoreCommonState(ViewerState.java:2866)

at com.businessobjects.report.web.state.ViewerState.restore(ViewerState.java:2769)

at com.businessobjects.report.web.component.ViewerContainer.restoreState(ViewerContainer.java:210)

at com.businessobjects.report.web.WorkflowController.loadViewState(WorkflowController.java:418)

at com.businessobjects.report.web.WorkflowController.init(WorkflowController.java:393)

at com.businessobjects.report.web.WorkflowController.doLifecycle(WorkflowController.java:252)

at com.businessobjects.report.web.WorkflowController.doAsyncLifecycle(WorkflowController.java:106)

at com.crystaldecisions.report.web.viewer.CrystalReportViewerUpdater._processHttpRequest(CrystalReportViewerUpdater.java:61)

at com.crystaldecisions.report.web.ServerControl.processHttpRequest(ServerControl.java:345)

at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doUpdate(CrystalReportViewerServlet.java:206)

at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(CrystalReportViewerServlet.java:194)